--Apple-Mail-B0A9F288-1D4D-4F1A-8D85-4C14830D47FB Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: quoted-printable Thank you Judith for the feedback.=20 I will, as well, communicate all your information to Helen.=20 Please also feel free to call Helen at your moms also if you have any questi= ons.=20 I have visited your mom twice as well.=20 All seems to be going well.=20 Thank you, Maria Licoudis, Registered Nurse, C.N.C.C, N.M.C Care Manager Home Care Assistance mlicoudis@homecareassistance.com www.homecareassitancemontreal.ca Office: 514-907-5065 > On Apr 19, 2016, at 6:24 PM, Timothy Thomas wr= ote: >=20 > Good evening Judith, >=20 > Thank you for the message. I'm glad to hear that your mom is enjoying the c= are.=20 >=20 > The best way to communicate with Helen regarding tasks and care updates is= through us at the office. This way are looped in and can hold Helen account= able to those tasks.=20 >=20 > Unfortunately the Family Room website doesn't allow for 2 way communicatio= n between client and family.=20 >=20 > I will speak with Helen tomorrow regarding that doctors appointment and c= leaning services and follow up with you. I'll instruct her to defrost the mi= ni fridge. Also, I'll ask to to elaborate on further voice messages so you c= an get clear picture of the day.=20 >=20 > Please don't hesitate to contact me should you have any other tasks you wo= uld like me to pass along.=20 >=20 > Regards, >=20 > Timothy Thomas > Home Care Assistance > 514-907-5065 > www.HomeCareAssistanceMontreal.ca >=20 >> On Apr 19, 2016, at 6:04 PM, Judith Greene wrote: >>=20 >> Hi Timothy and Maria, >> We are into the 3rd week of home care with Helen Bekit for my Mom (Mary H= elen Whalley) at the Selection Residence on Nun's Island. I listen to Helen= 's voice messages most days and her visits seem to be going well, although v= ery repetitive. My Mom also seems to enjoy Helen's four-hour visits, likes h= er a lot and is happy to have Helen's help and companionship. >>=20 >> I would like to send periodic messages to Helen B., but am not able to en= ter a message or To Do on my Home Care login. Am I missing something or do I= have to communicate with Helen B. some other way? >>=20 >> For now maybe you can help me. My Mom mentioned that she thinks her mini= -fridge needs defrosting. Can you ask Helen to check-out this mini-fridge a= nd do whatever is necessary to defrost and clean it out. Also, I would like= some feedback from Helen B. on the housekeeping cleaning & laundry services= that the Residence does every Friday morning. Helen mentioned on her messa= ge last week that she has made an appointment with the Residence Doctor for m= y Mom, so I would like any feedback from that appointment too. I also wante= d to thank Helen B. for getting my Mom some new bedroom lamps and getting ri= d of the old ones. >>=20 >> Thanks for your help, Judith >>=20 >> Judith Greene >> FL: 561 278-5692 >> JAG: 561 271-0300 >> MGG: 704 488-3008 --Apple-M