--00000000000080d0dd061a1606e4 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Jackie! Tim - Take a look at these and let me know what you think would be beneficial for your CSMs. I would be glad to schedule some time with you to review, in detail, what each course covers if you need more information. I am looking forward to working on this with you! -Denny On Tue, Jun 4, 2024 at 4:03=E2=80=AFPM Jackie Summers = wrote: > Hello there - > > I was asked to send some details on our Sales Training items. Below you'l= l > see the list of Learning Portal Courses the HCL's go through. The > training/Learning Portal team would be happy to add any courses to whatev= er > are the Canadian courses assigned to new hires (by role). > > We also have a role play Intake Session, Role Play Differentiators Pitch > Deck Presentation training, Salesforce part 1/2/3 sessions, Analytics > portal, Top Referral Channels Live Training, and a full day of Sales > Process. Each held every 3 weeks in our cohort schedule. > > Please let me know if there is any other information needed at this time > or any other way i can help. Thanks! Have a nice day. > > > OpenLMS Course List > Introduction to Balanced Care Method > Sales Process I: Intro to Sales Process -The Foundation > Sales Process II: Planning and Approaching People > Sales Process III: Identifying Customer Needs > Sales Process IV: Demonstrating Value > Sales Process V: Negotiating Problems and Objections > Sales Process VI: Gaining Closing Commitments > TheKey Sales and Marketing Tools > LinkedIn > PandaDoc > Welcome to Salesforce > Caller Profiles > Customer Value Segmentation > TheKey Who Are We > Mindfit > Sales Challenger > Time and Territory Management > Strategic Account Planning Training Part 1 > Understanding the Client Consent Agreement > Enhanced Dementia Parts I - III > End of Program Feedback Survey_HCL Onboarding > Referral Guide - Geriatric Care Management (GCM)/ Aging Life Care > Professional (ALCP) > Referral Guide - Skilled Nursing Facilities > Referral Guide - Hospitals > Referral Guide - Wealth Management > Referral Guide - Senior Living Communities > How to Install Digital Assessment on iPhone or iPad > How to Install Digital Assessment App on Personal Computer or Laptop > Login to Digital Assessment Using Google SSO > Digital Assessment Tips & Things to Keep in Mind > Digital Assessment Salesforce & ClearCare Integration > Digital Assessment Layout & Tab Orientation > Digital Assessment Pre-Assessment Process > Digital Assessment: Assessment Completion Process > Digital Assessment: Creating New Client Care Plan and Overview > Digital Assessment Post-Assessment: Send or Sign New Client Documents > Digital Assessment Post-Assessment Process: Closing Opportunities as Won > or Lost > Anti - Harassment > Internet Security and You > Introduction to Identifying and Reporting Phishing > Workplace Safety & Workers Compensation > Concur Expense Management > > >