--000000000000f3f9a705fa5350a1 Content-Type: multipart/alternative; boundary="000000000000f3f9a605fa5350a0" --000000000000f3f9a605fa5350a0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Perfect let me get Chuck to send that out to you today. Confirming that the refund should be for 2 invoices totalling: $1087.26 and the email to send payment to is: josie.vandervelden@gmail.com ? thank you, On Thu, Apr 27, 2023 at 11:43=E2=80=AFAM Josie Van der Velden wrote: > Hey Ali, > > Great thank you so much for confirming! This email address is great for > e-transfer. > > Cheers, > > *Josie Van der Velden* > > > On Thu, Apr 27, 2023 at 9:42=E2=80=AFAM Ali Malik = wrote: > >> Hi Josie, >> >> Going forward we will not charge the bank account on file. We will wait >> till we get funding from Bluecross to let you know the balance owed by t= he >> Family. Let me speak to Chuck in getting those payments refunded to you = as >> soon as possible. Can you provide an email address to send an etransfer = if >> that would work? >> >> Thank you, >> >> On Thu, Apr 27, 2023 at 11:22=E2=80=AFAM Josie Van der Velden > josie.vandervelden@gmail.com> wrote: >> >>> Good morning Ali, >>> >>> Thanks for this info. I am no longer comfortable with any automatic >>> withdrawals coming out of my account, so as a go forward this is not to >>> happen - can you confirm this has been changed on my account? >>> >>> Additionally, as I understand it I should not be receiving any invoice >>> for any charges in April until mid-May because this is when all Blue Cr= oss >>> payments for the month will be settled up, so I am confused why you wou= ld >>> need to invoice again next week? >>> >>> The ideal scenario for me is a refund is issued today. Is this possible= ? >>> >>> Thanks so much, >>> >>> *Josie Van der Velden* >>> >>> >>> On Thu, Apr 27, 2023 at 8:59=E2=80=AFAM Ali Malik wrote: >>> >>>> Goodmorning Josie, >>>> >>>> Yes I spoke to Chuck and he put through full balance of the invoices >>>> for some of the Bluecross clients when we should only put through bala= nce >>>> after CDHC pays us. What we can do is going forward not charge you fam= ily >>>> portion until the overpayment on the invoices is all taken up? Would t= his >>>> work? Because we will have a few open invoices due by family. >>>> We are still reconciling the payments from Bluecross, once we reconcil= e >>>> all payments for April, we can then let you know what the balance is. = We >>>> will then deduct the overpayment on families account from the balance = and >>>> confirm how we should proceed. Do you think this would be a viable opt= ion? >>>> >>>> Alternatively , I will need to speak to Chuck if he can refund you >>>> those payments put through. But what will happen is that we will need = to >>>> charge your account again for balance thats owed by family next week. >>>> >>>> thank you, >>>> >>>> On Wed, Apr 26, 2023 at 6:00=E2=80=AFPM Josie Van der Velden >>> josie.vandervelden@gmai