--Apple-Mail-C94E0CAF-DD5E-48EC-8384-0CE5F321B307 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hi Tim, Unfortunately th= e method it was communicated does not abide by consumer protection law as th= ere was no indication as to what the email contained (no reference in the em= ail title or body of the email concerning the document or purpose of the lin= k) and it was sent by an unknown source (our contract is with Home Care assi= stance and there is no mention of the The Key company) . How can you expect y= our clients to blindly open links with no subject or context as to what it p= ertains to. Due to the fraudulent methods in which the notification was sent= , the prior request to revise all invoices to the original price remains ope= n. Sincerely, = Fabio Gatti On Jun 14, 2023, at 9:30 AM, Timothy Thomas <tt@thekey.com= > wrote: =EF=BB=BF Good morning Mr. Gatti, Please find enclosed a copy of the price increase notice that was s= ent to the email address cgatti.selection@gmail.com via our Pandadoc system= on March 16th, 2023. Best regards, -- Tim Thomas Head of Canada Division Please note my em= ail has changed: tt@TheKey.com (514) 591-9387 TheKey.ca = ---------- Forwarded message --------- From: Fabio Gatti < f.gatti7@gmail.com > Date: Tue, Jun 13, 2023 at 7:05=E2=80=AFPM Subject: Re: E= rrors in invoices for Vittoria Iadipaolo To: Sumira Suthesan < sumira.suthesan@thekey= .com >, Ali Malik < ali.malik@thekey.com