--Apple-Mail-F3E08E52-4F0A-4D33-9D63-CFE48246B289 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Tha= nk you very much Ali and Allison for all your help, not only today, but also= when my Dad was alive. We would not hesitate to recommend you to anyone we know (or us again) to= your services. Have a= good day! Natalina On Mar 17, 2023, at 12:56= PM, Ali Malik <ali.malik@thekey.com> wrote: =EF=BB=BF Hi Nat= alina, We have refunded the amount that was charged on Ma= rch 8th (please see attached refund receipt). In addition we have taken you o= ut from our recurring list. Apologies for the confusion, our system is setup= on recurring basis. Rest assured you should not get charged again. If there is anything else I can assist with please let me k= now, I'm more than happy to get on call if need be. thank you, On Fri, Mar 17, 2023 at 9:25=E2=80=AFAM Allison Brennan <= allison.bren= nan@thekey.com > wrote: Hi Natalina I have checked y= our invoices and it shows the last invoice Payment was on Feb 8th and nothin= g else has been issues. The amount for the last inv= oice was $612.00- INV#17390 = @Ali Malik @Sumira Suthesan Can you please look= into this for Client Mauro Ottaviano who ended services on Feb 1? If= there was a mistake in our invoicing Ali and Sumira will be able to refund y= ou the amount listed in the above email. =46rom my e= nd I am not able to see anymore that what ive already mentioned but Ali does= the invoicing and will be more than happy to look into this for you ASAP Thank you and Take Care Allison Brennan Client Success Manager = Office: 519-954-2111 Direct Line: 437-216-2865 Fax: 519-489-1370 </fo