--000000000000dd2b1106163e706f Content-Type: multipart/alternative; boundary="000000000000dd2b1006163e706e" --000000000000dd2b1006163e706e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello, I have not made any changes to the remote computer. Thank you for the information. Thank you, Stephanie Fuston Invoicing Team Lead *Stephanie.Fuston@thekey.com * *[image: TheKey] * On Tue, Apr 16, 2024 at 6:39=E2=80=AFPM John Andrew Hawkins wrote: > Hi Stephanie, > > Quickbooks isn't an application that we maintain or support. Have you mad= e > any changes to your computer recently either to Windows or Quickbooks tha= t > may have caused the issue? Have you applied all of the appropriate > Quickbooks updates to your computer? Have you contacted Quickbooks suppor= t? > > > Thanks, > > John Andrew Hawkins > > > > On Tue, 16 Apr at 5:39 PM , Rohini Bangalore Girish > wrote: > Hi Stephanie, > > Thanks for contacting helpdesk ! > We are working on your issue . > We will get back to you with an update accordingly > > > Thanks, > Rohini BG > Service Desk Engineer > Contact IT Support 8 am-9 pm EST @ (888)838-1955 | hca.freshdesk.com > TheKey.com > rohini.bangaloregirish@thekey.com > > > > On Tue, 16 Apr at 5:17 PM , Stephanie Fuston > wrote: > Hello IT Team, > > > I am trying to export billing from ClearCare into Quickbooks. The web > connector that I use for this purpose is not working and it is preventing > $159,682.15 billing for the Montreal location. > > When I attempt to click the button to the left of the application it > closes automatically. If I then try to "Select all", the check box is > marked; however, then when I select "Update selected" it closes > automatically.Any assistance you can provide to remedy this situation as > quickly as possible so we can resume billing is greatly appreciated. > > [image: image.png] > Thank you, > Stephanie Fuston > Invoicing Team Lead > *Stephanie.Fuston@thekey.com * > *[image: TheKey] * > > > 768073:611100 > --000000000000dd2b1006163e706e Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello, I have not made any changes to t= he remote computer.=C2=A0 Thank you for the inform= ation. Thank you, Stephanie Fuston Invoicing Team Lead S= tephanie .Fuston@thekey.com <a href=3D"https://homecareassis= tance.com/" id=3D"gmail-OWA01a3edc7-0ecb-b377-0dc5-a6316a9201ab" class