--000000000000b0388f060c936c76 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks to everyone for collaborating on getting this resolved. On Fri, Dec 15, 2023 at 3:48=E2=80=AFPM Vashon Palloo wrote: > hdeleeuw@shindico.com > $1285.20 > > On Fri, Dec 15, 2023 at 4:45=E2=80=AFPM Timothy Thomas wr= ote: > >> Ok. We can refund out of another entity. Please send me the amounts and >> the clients email address for etransfer. >> >> Thanks >> >> Tim Thomas >> Head of Canada Division >> *Please note my email has changed:* >> tt@TheKey.com >> (514) 591-9387 >> TheKey.ca >> [image: TheKey] >> >> >> On Fri, Dec 15, 2023 at 3:51=E2=80=AFPM wrote: >> >>> The JPMC account does not have the ability to do a refund. I can have a >>> check issued or we can have the client fill out the ACH form and proces= s >>> the AP. >>> >>> >>> >>> Thanks, >>> >>> >>> >>> >>> >>> *Lisa Barker* >>> >>> Manager, Accounts Receivable >>> >>> lisa.barker@thekey.com >>> >>> [image: TheKey] >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> *From:* Timothy Thomas >>> *Sent:* Friday, December 15, 2023 2:48 PM >>> *To:* Laszlo Kovacs ; Lito Delapena >> paymentapplication@thekey.com> >>> *Cc:* bboxall@thekey.com; dfancy@thekey.com; lisa.barker@thekey.com; >>> vashon.palloo@thekey.com >>> *Subject:* Re: Paid up invoice and PAD - [#545318] >>> >>> >>> >>> Hi las, >>> >>> >>> >>> Can a client refund not be processed via the JPM account? >>> >>> *Tim Thomas* >>> >>> Head of Canada Division >>> >>> *Please note my email has changed:* >>> >>> tt@TheKey.com >>> >>> (514) 591-9387 >>> >>> *TheKey.ca * >>> >>> [image: TheKey] >>> >>> >>> >>> >>> >>> On Fri, Dec 15, 2023 at 3:31=E2=80=AFPM Lito Delapena >> paymentapplication@thekey.com> wrote: >>> >>> HI Tim, >>> >>> >>> >>> Would you be able to assist with refunding the payment below? Once this >>> is completed we will be able to recharge Harry and prvoide him the paym= ent >>> details needed for his audit. >>> >>> >>> >>> Per Lisa's approval, please refund this transaction for $1285.20 on >>> 9/29/23. >>> >>> >>> >>> Please let me know when it is complete so I can re-run the payment in >>> CAF using the new banking information. >>> >>> >>> >>> >>> >>> Lito Delapena >>> >>> Help Desk Manager >>> >>> Billing@thekey.com >>> >>> 866-226-1702 >>> >>> >>> >>> On Sun, 5 Nov at 1:55 PM , Jane DeLeeuw (Winnipeg) - 1000000000056569 >> hdeleeuw@shindico.com> wrote: >>> >>> Please see below to clear up my concerns. My phone # is 204.981-2424 an= d >>> I would appreciate a phone call as soon as possible. >>> >>> >>> >>> Thank you, >>> >>> Harry >>> >>> >>> >>> Harry, >>> >>> >>> >>> Please go through billing@thekey.com . I had CC'd Cathy as she had >>> looked in to your file already from billing in our email chain. >>> >>> >>> >>> I'm sorry that I do not have the billing in house. >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> *Harry De Leeuw *| Consultant >>> BA, FRI, CCIM, CIPS, TRC >>> Shindico Realty Inc. >>> 200 - 1355 Tay