--000000000000e2284a06053df3ab Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim This is Pauli's client They are paying $ 38.50/ HR and receive services monday to sunday 14 HRS/Day (730am-930pm) Take Care Allison Brennan *Client Success Manager* *Office: 519-954-2111* *Direct Line: 437-216-2865* *Fax: 519-489-1370* TheKey.ca [image: TheKey] On Wed, Sep 13, 2023 at 9:48=E2=80=AFAM Timothy Thomas wrot= e: > Good moring, > > Which one of you manages Naomi Kriss? They're looking for a discount. > Please let me know what they pay and how many hours of service they recei= ve. > > Also whether you have any thoughts around a potential preferred rate. > Thanks > > ---------- Forwarded message --------- > From: Lito Delapena > Date: Tue, Sep 12, 2023 at 4:40=E2=80=AFPM > Subject: Fwd: Client: Carol Marrus's billing - [#436040] > To: , > > > HI Tim and Cheryl, > > Wanted to advise that i have been in contact with Carol Marrus' POA Naomi > Kriss and have updated their payment terms and explained that they would > still be invoiced on a weekly basis but the payments would not occur unti= l > after 2 weeks to provide ample time for review and ensure the account is > funded to cover the invoices. > > Naomi did want to discuss their current Billing rates and explore the > possibility of changing them to a preferred rate and i advised that would > need to be a conversation with our office partners. Can you guys giver he= r > a call at your earliest convenience to discuss please? > > Thank you, > > Help Desk Manager > Billing@thekey.com > 866-226-1702 > > > On Wed, 30 Aug at 11:47 AM , Poulami Shah poulami.shah@homecareassistance.com> wrote: > Hi Billing Team, > > Our client Carol Marrus's daughter Naomi reached out to me and said that > she has noticed some unusual activity on her account which she doesn't se= em > to understand. > Could you please call her back and provide some clarification. You can > reach her at 416-303-3103, she is copied on this email too. > > *Best regards* > *Pauli Shah* > *Client Success Manager* > *Direct: 289-412-1441* > *Office: 905-337-1200* > > TheKey.ca > > [image: TheKey] > > > 436040:611100 > > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > --000000000000e2284a06053df3ab Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim This is Pauli's client = They are paying=C2=A0 $ 38.50/ HR and receive=C2=A0serv= ices monday to sunday 14 HRS/Day (730am-930pm) Tak= e Care Allison Brennan Client Success Manager = Office: 519-954-2111 Direct Line: = 437-216-2865 Fax: 519-489-1370 TheKey.ca <span style=3D"font-size:12pt;font-family:Aria= l;color:rgb(17,85,204);back