--00000000000026628e06053dfacb Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, I can speak to Naomi and find out her preferred rate. I will let you know. *Best regards* *Pauli Shah* *Client Success Manager* *Direct: 289-412-1441* *Office: 905-337-1200* TheKey.ca [image: TheKey] On Wed, Sep 13, 2023 at 9:58=E2=80=AFAM Allison Brennan wrote: > Hi Tim > > This is Pauli's client > > They are paying $ 38.50/ HR and receive services monday to sunday 14 > HRS/Day (730am-930pm) > > Take Care > > > Allison Brennan > > *Client Success Manager* > > > *Office: 519-954-2111* > > *Direct Line: 437-216-2865* > > *Fax: 519-489-1370* > > TheKey.ca > > [image: TheKey] > > > On Wed, Sep 13, 2023 at 9:48=E2=80=AFAM Timothy Thomas wr= ote: > >> Good moring, >> >> Which one of you manages Naomi Kriss? They're looking for a discount. >> Please let me know what they pay and how many hours of service they rece= ive. >> >> Also whether you have any thoughts around a potential preferred rate. >> Thanks >> >> ---------- Forwarded message --------- >> From: Lito Delapena >> Date: Tue, Sep 12, 2023 at 4:40=E2=80=AFPM >> Subject: Fwd: Client: Carol Marrus's billing - [#436040] >> To: , >> >> >> HI Tim and Cheryl, >> >> Wanted to advise that i have been in contact with Carol Marrus' POA Naom= i >> Kriss and have updated their payment terms and explained that they would >> still be invoiced on a weekly basis but the payments would not occur unt= il >> after 2 weeks to provide ample time for review and ensure the account is >> funded to cover the invoices. >> >> Naomi did want to discuss their current Billing rates and explore the >> possibility of changing them to a preferred rate and i advised that woul= d >> need to be a conversation with our office partners. Can you guys giver h= er >> a call at your earliest convenience to discuss please? >> >> Thank you, >> >> Help Desk Manager >> Billing@thekey.com >> 866-226-1702 >> >> >> On Wed, 30 Aug at 11:47 AM , Poulami Shah > poulami.shah@homecareassistance.com> wrote: >> Hi Billing Team, >> >> Our client Carol Marrus's daughter Naomi reached out to me and said that >> she has noticed some unusual activity on her account which she doesn't s= eem >> to understand. >> Could you please call her back and provide some clarification. You can >> reach her at 416-303-3103, she is copied on this email too. >> >> *Best regards* >> *Pauli Shah* >> *Client Success Manager* >> *Direct: 289-412-1441* >> *Office: 905-337-1200* >> >> TheKey.ca >> >> [image: TheKey] >> >> >> 436040:611100 >> >> >> -- >> Tim Thomas >> Head of Canada Division >> *Please note my email has changed:* >> tt@TheKey.com >> (514) 591-9387 >> TheKey.ca >> [image: TheKey] >> > --00000000000026628e06053dfacb Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, I can speak to Naomi and find o= ut her preferred=C2=A0rate. I will let you know. Best regards Pauli Shah Client Success Manager Direct