Fwd: 164092 Emma Canci and Angelo Pozzebon - FIN-WELCOME CALL - [#1033378]

From
Alejandro Aponte <clientservice@thekey.com>
To
ccartwright@thekey.com
CC
mlicoudis@thekey.com, joey.taylor@thekey.com, jeannie.ortiz@thekey.com, tt@thekey.com
Date
2025-02-10 22:34:52
Folder
INBOX
----==_mimepart_67aa7f0c922a7_41e3ff78951ba883284208c Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hello Team, Just touching base here. If we are unable to secure the n= eeded POA paperwork, then are we able to secure an updated payment author= ization form with the clients "Angelo's" signature since it is their CC i= nformation being provided? If Dino is an authorized user on the card,= then proof showing that will work as well!=C2=A0 ltci@thekey.com = Long Term Care Insurance Customer Service - (855)-205-8007 Long Term Care= Insurance Fax - (813) 693-5625 Billing@thekey.com 866-226-1702 =C2= =A0 =C2=A0 = = On Mon, 3 Feb at 2:32 PM , Alejandro Aponte wrote: = = = = Hello Team, = = Just touching base here again, please let me know if I missed a response= . Were we able to gather an updated payment authorization form with corre= cted signatures?=C2=A0=C2=A0 = = Original communication sent 1/21/25. = = "Hope you're having a good day! I was informed by Joseph Taylor to reach= out to you regarding this matter. I am reaching out because the PAF on f= ile for client's Emma Canci and Angelo Pozzebon is needing corrections. I= n the payment information it shows Angelo Pozzebon's payment information = but the client's son Dino Pozzebon's signature. We are needing Angelo's s= ignature since it is their banking information or the client's son Dino c= an provide their own payment unless we are able to secure a POA that show= s the client's son is legally able to provide Angelo's payment informatio= n. Hope to hear from you soon = = = =C2=A0 = = = = ltci@thekey.com Long Term Care Insurance Customer Service - (855)-205-800= 7 Long Term Care Insurance Fax - (813) 693-5625 = = = Billing@thekey.com 866-226-1702 = = =C2=A0 = = =C2=A0 = = = = = = = On Wed, 29 Jan at 11:19 AM , Alejandro Aponte wrote: = = = = Hello Cheryl, = = Just touching base here, are there any updates regarding the new payment= authorization form needed?=C2=A0 = = = = ltci@thekey.com Long Term Care Insurance Customer Service - (855)-205-800= 7 Long Term Care Insurance Fax - (813) 693-5625 = = = Billing@thekey.com 866-226-1702 = = =C2=A0 = = =C2=A0 = = = = = = = On Tue, 21 Jan at 5:35 PM , Lorena Garcia wrote: = = Hi Cheryl,=C2=A0 = = Hope you're having a good day! I was informed by Joseph Taylor to reach = out to you regarding this matter. I am reaching out because the PAF on fi= le for client's Emma Canci and Angelo Pozzebon is needing corrections. In= the payment information it shows Angelo Pozzebon's payment information b= ut the client's son Dino Pozzebon's signature. We are needing Angelo's si= gnature since it is their banking information or the client's son Dino ca= n provide their own payment unless we are able to secure a POA that shows= the client's son is legally able to provide Angelo's payment information= . Hope to hear from you soon = = = = = = Kind Regards, = Lorena Garcia TheKey, In Home Care for Seniors ltci@thekey.com Long Ter= m Care In

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