--000000000000e5016e060e33b9df Content-Type: multipart/alternative; boundary="000000000000e5016d060e33b9de" --000000000000e5016d060e33b9de Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Tim Thomas or Gabriel La who would be on the account are on this email chain. On Wed, Jan 3, 2024 at 3:54=E2=80=AFPM Rogers Business Support wrote: > Hey John, > > > There are 4 different account number you have listed in the table you > sent. Of the four your name isn=E2=80=99t listed on the account number 78= 5976853. > Please check the attached sheets and let us know if that will suffice. > Please also CC one of the account holders for account number 785976853 in= to > this email chain. We can provide the information for that account when we > have the authorized contact available. > > > If there are any other questions or inquires, please do not hesitate to > reach out to us. > > > *If you are sending a response after 7 days, please do not reply using > this email chain. We ask that you create a new email so that this request > can be assigned.* > > > Thank you for choosing Rogers, we do appreciate your business. Have a > wonderful day! > > Kind Regards, > > *Andre S* > *Business Customer Service Consultant* > 8200 Dixie Road, Brampton, ON, L6T 0C1 > *e* rogers.businesssupport@rci.rogers.com > *t* 1.877.274.3375 > > > > > > > --------------- Original Message --------------- > *From:* John Andrew Hawkins [jhawkins@thekey.com] > *Sent:* 03/01/2024 2:27 PM > *To:* sheba.zaidi@rci.rogers.com > *Cc:* tt@thekey.com; rogers.smbsupport@rci.rogers.com; it@thekey.com > *Subject:* Re: Rogers Cell Account Consolidation (Case #243942874) > > Before any lines are disconnected we need to verify and ETFs. > > On Wed, Jan 3, 2024 at 2:22?PM Sheba Zaidi > wrote: > >> Hello SMB Team, >> >> >> >> Kindly assist and deactivate the lines shaded in Yellow, as they belong >> to small business account. >> >> >> >> Thank you, >> >> >> >> Sheba Zaidi (*pronouns*: she/her) >> >> *Business Customer Service* >> >> Rogers Business >> >> >> >> *TEL: 1-877-274-3375* >> >> Email- rogers.businesssupport@rci.rogers.com >> >> >> >> >> >> >> >> >> >> *From:* John Andrew Hawkins >> *Sent:* January 3, 2024 2:11 PM >> *To:* Rogers Business Support >> *Cc:* tt@thekey.com; it@thekey.com; Sheba Zaidi > Sheba.Zaidi@rci.rogers.com> >> *Subject:* Re: Rogers Cell Account Consolidation (Case #243942874) >> >> >> >> Greetings Andre, >> >> We are ultimately looking to consolidate our four accounts into >> 934376013. Below are the following lines. We have the lines that we want= to >> cancel listed and all of the ones that aren't will need to be consolidat= ed. >> Can you plug in the Monthly Service Fee, Equipment Charges, and ETFs for >> all of the lines that we need to cancel? And are we able to consolidate = the >> lines without having to pay ETFs as we aren't cancelling the lines? >> >> >> >> *Account* >> >> *Number* >> >> *Name* >> >> *Monthly Service Fee* >> >> *Equip