--0000000000009a83b7062cddb64b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I can work around whatever works for both you and Tim Let me know Sharon Sharon, Speirs General Manager Vancouver, BC Office: 778.279.3634 sspeirs@thekey.com TheKey.ca [image: TheKey] On Wed, Jan 29, 2025 at 11:38=E2=80=AFAM Michele Boehmer wrote: > I just spoke with Lutgarda, the franchise owner in Victoria and she is > ready to step away from the business and would like to hand it off to > TheKey. Can we set a meeting asap to discuss, preferably today? > > On Mon, Nov 11, 2024 at 10:56=E2=80=AFAM Timothy Thomas w= rote: > >> Thanks Michele. >> >> Keep us posted. I'm confident we can work through all your questions >> Sharon, provided Lutgarda hands over the clients in an orderly manner. >> >> On Mon, Nov 11, 2024 at 1:44=E2=80=AFPM Michele Boehmer >> wrote: >> >>> I am trying to get my arms around what is going on there >>> without traveling to Victoria. Lutgarda has been having serious health >>> issues for the last year+ so has not been overly focused on the busines= s. >>> There has been no growth but the current clients seemed to be covered >>> appropriately until recently. Over the last week, I have been unable to >>> reach her, the phone number for her cell, the office and the recorded l= ine >>> on her website are all forwarding to her cell and there is a generic >>> voicemail with no company identifier. It is my hope we can convince her= to >>> officially close the office and hand off the clients for the sake of th= e >>> clients and the caregivers. I will keep you posted. I appreciate your >>> insight. In terms of your questions, the question about our intention = to >>> focus and grow that market is out of my hands. My first instinct is tha= t we >>> would most likely want to service the current clients to our >>> standards until they all atrit. >>> >>> On Mon, Nov 11, 2024 at 10:26=E2=80=AFAM Sharon Speirs >>> wrote: >>> >>>> One last thought >>>> >>>> Will it be a challenging closure with the owner as my concern would be >>>> that the caregivers are loyal to her etc etc and we could lose them pu= tting >>>> all those clients in jeopardy of no care. I am sure there are safeguar= ds >>>> around that but she has in the past been difficult to work with. >>>> Sharon >>>> >>>> Sharon, Speirs >>>> >>>> General Manager >>>> >>>> Vancouver, BC >>>> >>>> Office: 778.279.3634 >>>> >>>> sspeirs@thekey.com >>>> >>>> TheKey.ca >>>> >>>> [image: TheKey] >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> On Mon, Nov 11, 2024 at 10:03=E2=80=AFAM Michele Boehmer >>>> wrote: >>>> >>>>> Hi Sharon >>>>> >>>>> Our Victoria BC office is struggling and we are looking at possibly >>>>> closing that site. If we do, do you feel we can service the existing >>>>> clients from Vancouver? They have 15 clients with 18 caregivers at a= bout a >>>>> 48% pay/bill margin. Revenue is about $100K monthly CAD. >>>>> >>>>> I welcome your thoughts. >>>>> >>>>> Thanks >