--000000000000f941f8062cdd72a1 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I just spoke with Lutgarda, the franchise owner in Victoria and she is ready to step away from the business and would like to hand it off to TheKey. Can we set a meeting asap to discuss, preferably today? On Mon, Nov 11, 2024 at 10:56=E2=80=AFAM Timothy Thomas wro= te: > Thanks Michele. > > Keep us posted. I'm confident we can work through all your questions > Sharon, provided Lutgarda hands over the clients in an orderly manner. > > On Mon, Nov 11, 2024 at 1:44=E2=80=AFPM Michele Boehmer > wrote: > >> I am trying to get my arms around what is going on there >> without traveling to Victoria. Lutgarda has been having serious health >> issues for the last year+ so has not been overly focused on the business= . >> There has been no growth but the current clients seemed to be covered >> appropriately until recently. Over the last week, I have been unable to >> reach her, the phone number for her cell, the office and the recorded li= ne >> on her website are all forwarding to her cell and there is a generic >> voicemail with no company identifier. It is my hope we can convince her = to >> officially close the office and hand off the clients for the sake of the >> clients and the caregivers. I will keep you posted. I appreciate your >> insight. In terms of your questions, the question about our intention t= o >> focus and grow that market is out of my hands. My first instinct is that= we >> would most likely want to service the current clients to our >> standards until they all atrit. >> >> On Mon, Nov 11, 2024 at 10:26=E2=80=AFAM Sharon Speirs >> wrote: >> >>> One last thought >>> >>> Will it be a challenging closure with the owner as my concern would be >>> that the caregivers are loyal to her etc etc and we could lose them put= ting >>> all those clients in jeopardy of no care. I am sure there are safeguard= s >>> around that but she has in the past been difficult to work with. >>> Sharon >>> >>> Sharon, Speirs >>> >>> General Manager >>> >>> Vancouver, BC >>> >>> Office: 778.279.3634 >>> >>> sspeirs@thekey.com >>> >>> TheKey.ca >>> >>> [image: TheKey] >>> >>> >>> >>> >>> >>> >>> >>> On Mon, Nov 11, 2024 at 10:03=E2=80=AFAM Michele Boehmer >>> wrote: >>> >>>> Hi Sharon >>>> >>>> Our Victoria BC office is struggling and we are looking at possibly >>>> closing that site. If we do, do you feel we can service the existing >>>> clients from Vancouver? They have 15 clients with 18 caregivers at ab= out a >>>> 48% pay/bill margin. Revenue is about $100K monthly CAD. >>>> >>>> I welcome your thoughts. >>>> >>>> Thanks >>>> Michele >>>> >>>> -- >>>> Michele Boehmer >>>> Head of Franchise >>>> * Please note my email has changed: * >>>> mboehmer@thekey.com >>>> 909-325-0440 >>>> TheKey.com >>>> [image: TheKey] >>>> >>> --000000000000f941f8062cdd72a1 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I just spoke