--0000000000000a6d0306139fb2da Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Can you confirm page 4 where it says regulated states only? That is not the correct assessment packet as I don't see the body systems, pain management, diagnosis, etc. On Thu, Mar 14, 2024 at 10:09=E2=80=AFAM Audra Williams = wrote: > Hi All! > > Here is the updated Client Facing SLA > > . As you can see we have combined the entire client experience into one > SLA. You will also see there is a link for a matrix that is a great quic= k > view to utilize. > > Let me know if you have any questions! > > Best, > > -- > Audra Williams > Director, Divisional Operations > (425) 757-7027 > TheKey.com > > > [image: TheKey] > --0000000000000a6d0306139fb2da Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Can you confirm page 4 where it says regulated states only? T= hat is not the correct assessment packet as I don't see the body system= s, pain management, diagnosis, etc.=C2=A0=C2=A0 On Thu, Mar 14, 2024 at 10:09=E2=80=AFAM Audr= a Williams < audraw@thekey.com &g= t; wrote: Hi All! = Here is the updated =C2=A0 Client Facing SLA . = =C2=A0=C2=A0As you can see we have combined the entire client experience into one SLA.=C2=A0 You = will also see there is a link for a matrix that is a great=C2=A0quick view = to utilize.=C2=A0=C2=A0 = Let me know=C2=A0if= you have any questions! Best, -- Audra Williams Director, Divisional Operations (425) 757-7027 = TheKey= .com <a href=3D"https://homecareassistance.com/" style=3D"color:r= gb(27,90,150);back