--0000000000002bfee3062be9571d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Corrective Action Summary and Audit Findings Findings Audit (10 Active Caregiver Files) 1. Compliance Rate: 61% of files were compliant. 2. Proof of Orientation: None of the 10 files (0%) included proof of orientation. 3. Background Checks: One file was missing a background check. Re-Audit (Original 4 Subjects) 1. Compliance Rate: 65% of files were compliant. 2. Issues Identified: - 1 missing background check. - 2 missing annual reviews. - Plan of Correction Proof of Orientation - Action: Starting December 5, 2024, all new hires will be required to complete an orientation certificate. This certificate must be uploaded i= nto the WellSky system as proof of orientation. Background Checks - Action: All future employees will have a background check conducted during the hiring process. The recruiting team has been engaged to ensur= e compliance with this requirement. Annual Reviews - Action: Supervisors will be notified of missing annual reviews, and a system to track review completion has been implemented. On Wed, Dec 11, 2024 at 2:55=E2=80=AFPM Amanda Fults wrote: > Hi Team, > As discussed on our call today, below are the corrective actions to be > completed by January 8th. Here is the Missouri Master audit spreadsheet > for > you to reference. I have also attached the blank certificate to use for > proof of orientation. > > *Once the corrective actions have been completed, please email me > a summary of your findings and results for our records. Let me know if yo= u > have any questions or concerns. * > > *Corrective Actions:* > > - > > Complete and upload required missing documents for caregivers from > audit (if still active) > > > > - > > Audit 10 active caregiver files for compliance with required documents > > > Additionally, as per our discussion today, I am excited to share that the > compliance team has created a drive with State Compliance Requirements > . > Each state folder has subfolders which contain requirements per the > specific state regulations and TheKey standards. > > The subfolders are: Caregiver File Requirements, Caregiver > Hiring-Onboarding requirements, Client File Requirements, Regulatory > License(s), Business License(s), Policies and Procedures Manual (if > created, some are still being done and will be added when completed) and > any Surveys/POCs. > > This folder is intended to be a single place where you can access the > compliance requirements for your state. > > -- > Amanda Fults > Senior Regulatory, Compliance Manager > 714-623-6918 > amanda.fults@thekey.com > TheKey.com > [image: TheKey] > CONFIDENTIALITY NOTICE: The information in the Email is confidential and > may be privileged. This Email is intended solely for the named recipient = or > recipients. If you are not the intended recipient, any use, disclosure, > copying or distribution of this Email is prohibited. If you are not the > intended rec