--00000000000086bca4062bee4e5b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Abby! On Fri, Jan 17, 2025 at 10:24=E2=80=AFAM Abby Cnossen = wrote: > Corrective Action Summary and Audit Findings > > Findings > > Audit (10 Active Caregiver Files) > > 1. > > Compliance Rate: 61% of files were compliant. > 2. > > Proof of Orientation: None of the 10 files (0%) included proof of > orientation. > 3. > > Background Checks: One file was missing a background check. > > Re-Audit (Original 4 Subjects) > > 1. > > Compliance Rate: 65% of files were compliant. > 2. > > Issues Identified: > - > > 1 missing background check. > - > > 2 missing annual reviews. > - > > Plan of Correction > > Proof of Orientation > > - > > Action: Starting December 5, 2024, all new hires will be required to > complete an orientation certificate. This certificate must be uploaded= into > the WellSky system as proof of orientation. > > Background Checks > > - > > Action: All future employees will have a background check conducted > during the hiring process. The recruiting team has been engaged to ens= ure > compliance with this requirement. > > Annual Reviews > > - > > Action: Supervisors will be notified of missing annual reviews, and a > system to track review completion has been implemented. > > > On Wed, Dec 11, 2024 at 2:55=E2=80=AFPM Amanda Fults > wrote: > >> Hi Team, >> As discussed on our call today, below are the corrective actions to be >> completed by January 8th. Here is the Missouri Master audit spreadsheet >> for >> you to reference. I have also attached the blank certificate to use for >> proof of orientation. >> >> *Once the corrective actions have been completed, please email me >> a summary of your findings and results for our records. Let me know if y= ou >> have any questions or concerns. * >> >> *Corrective Actions:* >> >> - >> >> Complete and upload required missing documents for caregivers from >> audit (if still active) >> >> >> >> - >> >> Audit 10 active caregiver files for compliance with required document= s >> >> >> Additionally, as per our discussion today, I am excited to share that >> the compliance team has created a drive with State Compliance >> Requirements >> . >> Each state folder has subfolders which contain requirements per the >> specific state regulations and TheKey standards. >> >> The subfolders are: Caregiver File Requirements, Caregiver >> Hiring-Onboarding requirements, Client File Requirements, Regulatory >> License(s), Business License(s), Policies and Procedures Manual (if >> created, some are still being done and will be added when completed) and >> any Surveys/POCs. >> >> This folder is intended to be a single place where you can access the >> compliance requirements for your state. >> >> -- >> Amanda Fults >> Senior Regulatory, Compliance Manager >> 714-623-6918 >> amanda.fults@thekey.com >> TheKey.com >> [image: TheKey] >> CONFIDENTIALITY NOTICE: The information in the Email is confide