--000000000000b427cb060e846a0d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Shawntel, I just wanted to check in about this client. Looking at her clear care profile I am not seeing her letter, CDHC added to her name or the bi-weekly or CDHC tag. Also, will her private pay portions be billed weekly or bi-weekly? Regards, *Chakera Dixon * Client Account Specialist * Please note my email has changed: * cdixon@thekey.com (408) 856-2418 Ext. 150015 TheKey.com [image: TheKey] On Mon, Dec 18, 2023 at 6:09=E2=80=AFPM Pamela Luarte wrote: > This is great news, with a well laid out action plan on what is to come. > I will certainly put my best efforts to ensure that I am adding the auth > to any of the day shifts. > > Thank you > Pam > > On Mon, Dec 18, 2023 at 4:03=E2=80=AFPM Shawntel Sousa wrote: > >> Hi All, >> >> Please take note that effective January 1st, 2024 our existing client Su= e >> will have CDHC approval. I have set up the auth for the 1st of January - >> she will get her letter in the next week or two and I will change her na= me >> in clear care after the 1st to include CDHC. >> >> She will be paying some out of pocket as she will be over her hours and = I >> have attached her 9am to 2pm and 4pm to 7pm shift to her authorization. = We >> will be matching her CDHC rate for those hours and billing regularly for >> her private pay portion. >> >> After Jan 1st I will do the following: >> - Add the approval letter >> - Remove the charge tax check box (cannot charge tax for funding) >> - Add CDHC to her name in clear care >> - Add bi-weekly billing to her tag >> - Add CDHC tag >> >> Pam when scheduling shifts, please make sure that you are adding the aut= h >> to any of the day shifts - they are currently already added but when >> changes happen in scheduling sometimes it reverts back to regular hourly >> rate. I have added that info to the notes section on her profile as well= . >> >> Please let me know if you have any questions. >> >> >> *Thank you,* >> >> *Shawntel Sousa, LPN* >> >> Client Success Manager >> >> >> Direct: 403-305-6588 Calgary Office: 403-301-3777 Vancouver Office: >> 778-279-3634 >> >> *TheKey.ca * >> >> [image: TheKey] >> >> --000000000000b427cb060e846a0d Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Shawntel,=C2=A0 I just wanted to che= ck in about this client. Looking at her clear care profile I am not seeing = her letter, CDHC added to her name or the bi-weekly or CDHC tag. Also, will= her private pay portions be billed weekly or bi-weekly? Regards,= Chakera Dixon Client Account Specialist Please note my email has changed: cdixon@thekey.com (408) 856-2418 Ext. 150015 <a href=3D"https://www