Re: Rogers Communication - Internet for Waterloo and Toronto

From
Cheryl Cartwright <ccartwright@thekey.com>
To
Hailey Nguyen <hailey.nguyen@thekey.com>
CC
Timothy Thomas <tt@thekey.com>
Date
Thu, 23 Jan 2025 16:57:03 -0500
Folder
INBOX
--000000000000aea45b062c66b1ec Content-Type: multipart/alternative; boundary="000000000000aea45a062c66b1eb" --000000000000aea45a062c66b1eb Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable How do you know this is for Toronto or Waterloo with this information? Is there anything else to go on here? I am on hold with them right now. On Thu, Jan 23, 2025 at 4:50=E2=80=AFPM Cheryl Cartwright wrote: > Sure. I really don't understand though. This was set up a very long time > ago. Why all of a sudden do we not have payment or account information? I > am not even sure rogers will tell me anything but I will call. As I said,= I > have nothing to do with these accounts. > > I will let you know what they say, > > Cheryl > > On Thu, Jan 23, 2025 at 1:27=E2=80=AFPM Hailey Nguyen > wrote: > >> Hello Cheryl, >> >> Can you please help call and find out if this is for the Toronto >> account? There's no account information listed on email. Rogers won't >> disclose the account with us without any information. Thank you! >> >> [image: image.png] >> >> *Thank you,* >> >> >> *Hailey Nguyen* >> >> *Accounts Payable Specialist* >> >> *Hailey.Nguyen@thekey.com * >> >> *TheKey.com* >> >> >> >> >> On Thu, Jan 23, 2025 at 10:01=E2=80=AFAM Cheryl Cartwright > ccartwright@thekey.com> wrote: >> >>> It=E2=80=99s possible it was set up on my Brex card. I remember having = a charge >>> there but I don=E2=80=99t receive invoices for that account and haven= =E2=80=99t since we >>> were bought out. I don=E2=80=99t believe there are any recent charges. = I never had >>> any control over the Waterloo account only the Toronto location. >>> >>> Will rogers not just tell you who they have been billing? Do you need m= e >>> to call? >>> >>> Cheryl >>> >>> >>> >>> On Thu, Jan 23, 2025 at 12:35=E2=80=AFPM Hailey Nguyen >>> wrote: >>> >>>> Hello Cheryl, >>>> >>>> I'm writing to follow up on my previous email. Please advise. >>>> >>>> *Thank you,* >>>> >>>> >>>> *Hailey Nguyen* >>>> >>>> *Accounts Payable Specialist* >>>> >>>> *Hailey.Nguyen@thekey.com * >>>> >>>> *TheKey.com* >>>> >>>> >>>> >>>> >>>> On Mon, Jan 20, 2025 at 12:53=E2=80=AFPM Hailey Nguyen >>> hailey.nguyen@thekey.com> wrote: >>>> >>>>> Hello Cheryl, >>>>> >>>>> We received the below email in our inbox but it doesn't have an >>>>> account number listed on the email. Do you know who takes care of th= e >>>>> internet for the Waterloo and Toronto locations? I reached out to Jo= hn >>>>> Hawkins but per John, we don't have online access for the accounts. >>>>> >>>>> I already reached out to Timothy and Timon and Timothy advised me to >>>>> reach out to you. >>>>> >>>>> [image: image.png] >>>>> >>>>> *Thank you,* >>>>> >>>>> >>>>> *Hailey Nguyen* >>>>> >>>>> *Accounts Payable Specialist* >>>>> >>>>> *Hailey.Nguyen@thekey.com * >>>>> >>>>> *TheKey.com* >>>>> >>>>> >>>>> >>>> --000000000000aea45a062c66b1eb Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable How do 

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