Re: Rogers Communication - Internet for Waterloo and Toronto

--000000000000a07fd4062c669814 Content-Type: multipart/alternative; boundary="000000000000a07fd3062c669813" --000000000000a07fd3062c669813 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Sure. I really don't understand though. This was set up a very long time ago. Why all of a sudden do we not have payment or account information? I am not even sure rogers will tell me anything but I will call. As I said, I have nothing to do with these accounts. I will let you know what they say, Cheryl On Thu, Jan 23, 2025 at 1:27=E2=80=AFPM Hailey Nguyen wrote: > Hello Cheryl, > > Can you please help call and find out if this is for the Toronto account? > There's no account information listed on email. Rogers won't disclose th= e > account with us without any information. Thank you! > > [image: image.png] > > *Thank you,* > > > *Hailey Nguyen* > > *Accounts Payable Specialist* > > *Hailey.Nguyen@thekey.com * > > *TheKey.com* > > > > > On Thu, Jan 23, 2025 at 10:01=E2=80=AFAM Cheryl Cartwright > wrote: > >> It=E2=80=99s possible it was set up on my Brex card. I remember having a= charge >> there but I don=E2=80=99t receive invoices for that account and haven=E2= =80=99t since we >> were bought out. I don=E2=80=99t believe there are any recent charges. I= never had >> any control over the Waterloo account only the Toronto location. >> >> Will rogers not just tell you who they have been billing? Do you need me >> to call? >> >> Cheryl >> >> >> >> On Thu, Jan 23, 2025 at 12:35=E2=80=AFPM Hailey Nguyen >> wrote: >> >>> Hello Cheryl, >>> >>> I'm writing to follow up on my previous email. Please advise. >>> >>> *Thank you,* >>> >>> >>> *Hailey Nguyen* >>> >>> *Accounts Payable Specialist* >>> >>> *Hailey.Nguyen@thekey.com * >>> >>> *TheKey.com* >>> >>> >>> >>> >>> On Mon, Jan 20, 2025 at 12:53=E2=80=AFPM Hailey Nguyen >>> wrote: >>> >>>> Hello Cheryl, >>>> >>>> We received the below email in our inbox but it doesn't have an accoun= t >>>> number listed on the email. Do you know who takes care of the interne= t for >>>> the Waterloo and Toronto locations? I reached out to John Hawkins but= per >>>> John, we don't have online access for the accounts. >>>> >>>> I already reached out to Timothy and Timon and Timothy advised me to >>>> reach out to you. >>>> >>>> [image: image.png] >>>> >>>> *Thank you,* >>>> >>>> >>>> *Hailey Nguyen* >>>> >>>> *Accounts Payable Specialist* >>>> >>>> *Hailey.Nguyen@thekey.com * >>>> >>>> *TheKey.com* >>>> >>>> >>>> >>> --000000000000a07fd3062c669813 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Sure. I really don't understand though. This was set u= p a very long time ago. Why all of a sudden do we not have payment or accou= nt information? I am not even sure rogers will tell me anything but I will = call. As I said, I have nothing to do with these accounts.=C2=A0 I will let you know what they say, Cheryl= =C2=A0 On Thu, Jan 23, 2025 at 1:27=E2=80=AFPM H= aile