--000000000000ae445a06173e4ed4 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable We need the password reset so I can login. Please reset and send me the temporary password as we desperately need access to this account. Cheryl On Mon, Apr 29, 2024 at 12:50=E2=80=AFPM Cheryl Cartwright wrote: > Hi Mohamad, > > This is absolutely ridiculous now. By resetting the password it changed > mine and now it doesn't work for me to login. When trying to reset the > password it asks for a residential postal code and I now have no idea wha= t > address is on file. We need access to our account. > > Fix this please immediately, > > Cheryl > > On Mon, Apr 15, 2024 at 10:20=E2=80=AFAM Timothy Thomas w= rote: > >> Hi Mohamad, >> >> We haven't heard back from you. This matter is urgent as we need to >> secure access to our bank account and remove Steve Darley. Please respon= d >> ASAP or provide us with the contact information for someone at RBC who c= an >> help. >> >> Thank you >> Tim >> >> On Tue, Apr 9, 2024 at 12:27=E2=80=AFPM Cheryl Cartwright >> wrote: >> >>> To be clear though, the credit cards were cancelled and the HST bank >>> account closed. I think we are waiting to have Steve Darley removed and= Tim >>> added to this account. >>> >>> >>> >>> On Fri, Apr 5, 2024 at 10:39=E2=80=AFAM Steve Darley wrote: >>> >>>> Has this been resolved? >>>> >>>> Thanks >>>> Steve >>>> >>>> >>>> On Tue, Feb 13, 2024 at 2:31=E2=80=AFPM Timothy Thomas = wrote: >>>> >>>>> Same, I have a profile. >>>>> >>>>> On Tue, Feb 13, 2024 at 2:26=E2=80=AFPM Cheryl Cartwright >>>> ccartwright@thekey.com> wrote: >>>>> >>>>>> I am already an RBC client and will have a profile. Let me know if >>>>>> you need additional information. >>>>>> >>>>>> Thanks, >>>>>> >>>>>> Cheryl >>>>>> >>>>>> On Tue, Feb 13, 2024 at 3:24=E2=80=AFPM Fayad, Mohamad >>>>>> wrote: >>>>>> >>>>>>> Hi Timothy, >>>>>>> >>>>>>> >>>>>>> >>>>>>> Do you and Cheryl have RBC profiles? >>>>>>> >>>>>>> >>>>>>> >>>>>>> If not, appreciate sending me below info for each (can be done >>>>>>> separately): >>>>>>> >>>>>>> DOB >>>>>>> >>>>>>> Employment Status & Occupation >>>>>>> >>>>>>> Residence Address >>>>>>> >>>>>>> Email Address >>>>>>> >>>>>>> Primary Phone number >>>>>>> >>>>>>> >>>>>>> >>>>>>> Thanks >>>>>>> >>>>>>> *Mohamad Fayad* >>>>>>> >>>>>>> Relationship Manager, Business Markets, RBC Royal Bank l Business >>>>>>> Financial Services >>>>>>> >>>>>>> 51 Hanna Ave I Toronto, ON I M6K 3N7 l Phone: 1 (437) 553-7198 >>>>>>> >>>>>>> >>>>>>> >>>>>>> *From:* Timothy Thomas >>>>>>> *Sent:* Wednesday, February 7, 2024 12:18 PM >>>>>>> *To:* Fayad, Mohamad >>>>>>> *Cc:* Cheryl Cartwright ; Steve Darley >>>>>> sjdarley@gmail.com> >>>>>>> *Subject:* Re: Credit cards - SJD Care Services Inc. >>>>>>> >>>>>>> >>>>>>> >>>>>>> [External]/[Externe] >>>>>>> >>>>>>> >>>>>>> Yes we will need these updated. >>>>>>> >>>>>>> >>>>>>> >>>>>>> Steve, Thomas Smith and Michael Schantz should be removed. Myself >>>