This is a multipart message in MIME format. ------=_NextPart_000_10B1_01DBA2DF.BE149BF0 Content-Type: multipart/alternative; boundary="----=_NextPart_001_10B2_01DBA2DF.BE149BF0" ------=_NextPart_001_10B2_01DBA2DF.BE149BF0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable FYI to the Collections team, client is past due about $700 as a result. = If client is brand new and not paying their invoices we may need to = consider terminating services, this is not the behavior we want to = enable right at the start of our relationship. =20 =20 Kind regards- =20 Elizabeth Clark Director | TheKey Mobile: 619.822.4855 =20 =20 From: Laurie Simpson =20 Sent: Tuesday, April 1, 2025 6:44 AM To: timon.page@thekey.com; tt@thekey.com Cc: michelle.hudgins@thekey.com; william.schmiedeknecht@thekey.com; = jeannie.ortiz@thekey.com; eclark@thekey.com; audraw@thekey.com; = tsilton@thekey.com; lito.delapena@thekey.com Subject: Fwd: 165669 Brigitta Repple - FIN-WELCOME CALL - Need PAF - = [#1068508] =20 Hi there, =20 Brigitta Repple is missing a form of payment on file. The original = credit card given at sign on is not a valid credit card. Please obtain = a form of payment for client. Thank you and I appreciate your attention = to this urgent matter. =20 =20 Laurie Simpson Finance Onboarding | TheKey Laurie.Simpson@thekey.com 855.205.8007 On Wed, 12 Mar at 9:04 PM , Laurie Simpson = wrote:=20 Hi there, =20 Please obtain form of payment for Brigitta Repple. Thank you, =20 =20 Laurie Simpson Finance Onboarding | TheKey Laurie.Simpson@thekey.com 855.205.8007 On Mon, 3 Mar at 4:44 PM , Laurie Simpson = wrote:=20 Hi there, =20 For new client Brigitta Repple, TheKey needs a new form of payment as = credit card given was declined. Please obtain new form of payment on = new PAF form signed by client. Thank you for your assistance while be get all documents in order. =20 Laurie Simpson Finance Onboarding | TheKey Laurie.Simpson@thekey.com 855.205.8007 1068508:611100=20 ------=_NextPart_001_10B2_01DBA2DF.BE149BF0 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} FYI to the Collections = team, client is past due about $700 as a result. If client is brand new = and not paying their invoices we may need to consider terminating = services, this is not the behavior we want to enable right at the start = of our relationship. </p