Re: Facture/Invoice 48975 Home Care Assistance Montr éal / Soins à Domicile

--00000000000054cf5b0602e1944f Content-Type: multipart/alternative; boundary="00000000000054cf5a0602e1944e" --00000000000054cf5a0602e1944e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Sumira, Thank you for the invoice report for Edie Myers, I will reach out today and report back on what client states regarding payment. Best Regards, *John Janiga* Senior Accounts Receivable Specialist *john.janiga@thekey.com * *408-647-7538 * TheKey.com [image: TheKey] On Fri, Aug 11, 2023 at 3:29=E2=80=AFPM Sumira Suthesan wrote: > Hi John, > > Please see attached report with invoice numbers and amounts for Myers. > > Thanks, > Sumira > > On Fri, Aug 11, 2023 at 11:02=E2=80=AFAM Ali Malik = wrote: > >> @John Janiga @Sumira Suthesan >> This is an urgent case, please review Tims >> email and contact the client as soon as possible. If we cant get any >> traction, we will need to let Tim Jr know as he will make the decision t= o >> cancel care >> >> On Fri, Aug 11, 2023 at 1:15=E2=80=AFPM Tim Thomas = wrote: >> >>> Hi Ali, >>> >>> I=E2=80=99m not sure who is handling collections these days but I wante= d to >>> update everyone on client Myers. After Vince left, I summarized the >>> collection issues and Myers was one who had asked for a delay until Aug= ust >>> since he was getting a mandate around then and he would settle the bala= nce. >>> The client is still active and the balance outstanding is around $15K. >>> >>> Since he had corresponded with me, I made a note to follow up. Last >>> week I did and now he is asking for another month. In the last few ema= ils, >>> you can see I suggested he make a payment to which he replied possibly = by >>> month end. >>> >>> I haven=E2=80=99t replied since I thought it best to update whoever is = handling >>> collections. My suggestion would be to reply that service will be >>> suspended failing payment of $X amount by Aug 31. >>> >>> Anyway=E2=80=A6your call. >>> >>> >>> >>> >>> *Tim Thomas Sr.* >>> *514: 726 7647* >>> >>> tthomas@thekey.com >>> >>> >>> >>> >>> >>> >>> Begin forwarded message: >>> >>> *From: *stewart myers >>> *Subject: **Re: Facture/Invoice 48975 Home Care Assistance Montr=C3=A9a= l / >>> Soins =C3=A0 Domicile* >>> *Date: *August 11, 2023 at 12:56:19 PM EDT >>> *To: *Tim Thomas >>> >>> I can only make a payment at the end of the month >>> >>> On Friday, August 11, 2023 at 11:51:37 a.m. CDT, stewart myers >> stewart_myers@yahoo.ca> wrote: >>> >>> >>> Hello Tim, >>> >>> The psychological report was sent out today. >>> >>> I would maybe another month give or take. >>> >>> Thanks, >>> >>> Stewart >>> >>> On Friday, August 11, 2023 at 08:31:47 a.m. CDT, Tim Thomas >> tthomas@thekey.com> wrote: >>> >>> >>> Hello Stewart, >>> >>> I need a response. >>> >>> Alternately, may I suggest that you make a payment in the interim in >>> order to maintain service. >>> >>> >>> >>> >>> >>> *Tim Thomas Sr.* >>> *514: 726 7647* >>> >>> tthomas@thekey.com >>> >>> >>> >>> >>> >>> >>>