--0000000000001affd80602e1b3d7 Content-Type: multipart/alternative; boundary="0000000000001affd60602e1b3d6" --0000000000001affd60602e1b3d6 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you John. Sumira Suthesan Accounts Receivable Specialist- TheKey On Mon, Aug 14, 2023 at 5:55=E2=80=AFAM John Janiga wrote: > Hello Sumira, > > Thank you for the invoice report for Edie Myers, I will reach out today > and report back on what client states regarding payment. > > Best Regards, > *John Janiga* > Senior Accounts Receivable Specialist > *john.janiga@thekey.com * > *408-647-7538 * > TheKey.com > [image: TheKey] > > > > On Fri, Aug 11, 2023 at 3:29=E2=80=AFPM Sumira Suthesan sumira.suthesan@thekey.com> wrote: > >> Hi John, >> >> Please see attached report with invoice numbers and amounts for Myers. >> >> Thanks, >> Sumira >> >> On Fri, Aug 11, 2023 at 11:02=E2=80=AFAM Ali Malik wrote: >> >>> @John Janiga @Sumira Suthesan >>> This is an urgent case, please review Tims >>> email and contact the client as soon as possible. If we cant get any >>> traction, we will need to let Tim Jr know as he will make the decision = to >>> cancel care >>> >>> On Fri, Aug 11, 2023 at 1:15=E2=80=AFPM Tim Thomas = wrote: >>> >>>> Hi Ali, >>>> >>>> I=E2=80=99m not sure who is handling collections these days but I want= ed to >>>> update everyone on client Myers. After Vince left, I summarized the >>>> collection issues and Myers was one who had asked for a delay until Au= gust >>>> since he was getting a mandate around then and he would settle the bal= ance. >>>> The client is still active and the balance outstanding is around $15K. >>>> >>>> Since he had corresponded with me, I made a note to follow up. Last >>>> week I did and now he is asking for another month. In the last few em= ails, >>>> you can see I suggested he make a payment to which he replied possibly= by >>>> month end. >>>> >>>> I haven=E2=80=99t replied since I thought it best to update whoever is= handling >>>> collections. My suggestion would be to reply that service will be >>>> suspended failing payment of $X amount by Aug 31. >>>> >>>> Anyway=E2=80=A6your call. >>>> >>>> >>>> >>>> >>>> *Tim Thomas Sr.* >>>> *514: 726 7647* >>>> >>>> tthomas@thekey.com >>>> >>>> >>>> >>>> >>>> >>>> >>>> Begin forwarded message: >>>> >>>> *From: *stewart myers >>>> *Subject: **Re: Facture/Invoice 48975 Home Care Assistance Montr=C3=A9= al / >>>> Soins =C3=A0 Domicile* >>>> *Date: *August 11, 2023 at 12:56:19 PM EDT >>>> *To: *Tim Thomas >>>> >>>> I can only make a payment at the end of the month >>>> >>>> On Friday, August 11, 2023 at 11:51:37 a.m. CDT, stewart myers >>> stewart_myers@yahoo.ca> wrote: >>>> >>>> >>>> Hello Tim, >>>> >>>> The psychological report was sent out today. >>>> >>>> I would maybe another month give or take. >>>> >>>> Thanks, >>>> >>>> Stewart >>>> >>>> On Friday, August 11, 2023 at 08:31:47 a.m. CDT, Tim Thomas >>> tthomas@thekey.com> wrote: >>>> >>>> >>>>