--0000000000004981e8062903e12d Content-Type: multipart/alternative; boundary="0000000000004981e7062903e12c" --0000000000004981e7062903e12c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable That I am not sure of but Michelle has not asked me to reach out tonVCH for those invoices so Inthink it was resolved. Sharon Sharon, Speirs General Manager Vancouver, BC Office: 778.279.3634 sspeirs@thekey.com TheKey.ca [image: TheKey] On Wed, Dec 11, 2024 at 11:33=E2=80=AFAM wrote: > Apologies for the miscommunication. I was just circling back to confirm > that previously billed tax has been credited for Vancouver Coastal Health > so open invoices are now closed. > > > > Thank you, > > *Kristy Poyner* > > Billing Manager > > > > *Upcoming Time Off:* > > *December 25th for the Christmas Holiday.* > > *January 1st for the New Years Holiday.* > > > > [image: TheKey] > > > > *From:* Sharon Speirs > *Sent:* Wednesday, December 11, 2024 1:30 PM > *To:* Kristy Poyner > *Cc:* kristy.poyner@thekey.com; tt@thekey.com; michelle.hudgins@thekey.co= m; > lito.delapena@thekey.com; jeannie.ortiz@thekey.com > *Subject:* Re: RE: Home support services in the public sector are GST > exempt - [#999993] > > > > Sorry I did not reply all. I have not heard anything from VCH so I am > assuming all invoices are going out now with no GST as per your > instructions to uncheck the payer parent company for tax. Thank you for > that! > > Is there another issue you are referring to ? > > Sharon > > > > *Sharon, Speirs* > > > > General Manager > > Vancouver, BC > > Office: 778.279.3634 > > sspeirs@thekey.com > > > > *TheKey.ca* > > > > [image: TheKey] > > > > > > > > > > > > > > On Wed, Dec 11, 2024 at 11:22=E2=80=AFAM Kristy Poyner wrote: > > Hi Sharon, > > > > Circling back here to confirm that all tax has been credited for Vancouve= r > Coastal Health. > > > > > > Thanks, > > Kristy Poyner > > > > > > On Tue, 12 Nov at 1:28 PM , SharonSpeirs > wrote: > > Thanks Kristy > > I have gone into the Parent Payer profile and unchecked the "pay tax" box > and hit save, so hopefully that is all that is needed. We do not have any > private pay VCH clients although we do have private pay clients that also > get services from VCH and we do charge them tax at this point. > > Sharon > > > > *Sharon, Speirs* > > > > General Manager > > Vancouver, BC > > Office: 778.279.3634 > > sspeirs@thekey.com > > > > *TheKey.ca* > > > > [image: TheKey] > > > > > > > > > > > > > > On Tue, Nov 12, 2024 at 9:50=E2=80=AFAM wrote: > > Thank you for the clarification, Tim. > > > > Looping in New Client Onboarding team for visibility of this client > population as well. > > > > @Sharon Speirs Please adjust the tax setting on the > parent payer. Snip below for reference from the Parent Payer screen. Let = us > know if you need any assistance with this. When clients are billed to a > parent payer, the setting for parent payers should be made on the parent > payers=E2=80=99 profile in ClearC