--000000000000a83a0505d7098c6c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable OK sounds great. Let me know! Sandra Daoust Directrice des Op=C3=A9rations Operations Manager Tel: 514.907.5065 | Fax: 514.221.4265 sdaoust@homecareassistance.com | Homecareassistancemontreal.ca On Wed, Feb 2, 2022 at 9:04 AM Christina Leo wrote: > No, that's not what he is talking about. He feels that with all the > turnover he experienced he deserves a discount from the price. The > caregivers have been stable for some time now, we just had a few hiccups > when she was positive when someone shifts were unable to be filled. > > I resolved the issue with Anne, the rate was properly fixed. He is just > trying to save more money. > > I will call him again today to discuss. > > On Tue, Feb 1, 2022 at 8:23 PM Timothy Thomas > wrote: > >> I recall something about the rate we charged for Anne Okoye needing to b= e >> changed back to the non covid rate...is this what he's talking about Chr= is? >> >> On Tue, Feb 1, 2022 at 7:58 PM Sandra Daoust > sdaoust@homecareassistance.com> wrote: >> >>> Hi Christina and Timothy, >>> >>> I just got this Sam (Reda). Not sure if he is referring to the increase >>> or issues with caregivers? I had sent reminders about the o/s balance. = As >>> of yesterday's invoice, they owe $7976.40. >>> >>> >>> >>> Sandra Daoust >>> >>> >>> >>> Directrice des Op=C3=A9rations >>> >>> Operations Manager >>> >>> Tel: 514.907.5065 | Fax: 514.221.4265 >>> >>> sdaoust@homecareassistance.com | Homecareassistancemontreal.ca >>> >>> >>> >>> >>> >>> ---------- Forwarded message --------- >>> From: Sam Sgro >>> Date: Tue, Feb 1, 2022 at 7:44 PM >>> Subject: Re: Update >>> To: Christina Leo >>> >>> >>> Hello Christina >>> >>> Last week when we spoke I asked you to look at what could be done to >>> adjust the fees charged to me due to the difficulties we had with the >>> caregivers. >>> >>> Can anything be done about this. >>> Please let me know so I can deal with the outstanding balances . >>> >>> Thanks >>> Sam >>> >>> Sent from my iPhone >>> >>> On Jan 28, 2022, at 5:27 PM, Sam Sgro wrote: >>> >>> =EF=BB=BF >>> >>> Sent from my iPhone >>> >>> Begin forwarded message: >>> >>> *From:* Christina Leo >>> *Date:* January 28, 2022 at 5:25:32 PM EST >>> *To:* Sam Sgro >>> *Subject:* *Update* >>> >>> =EF=BB=BF >>> Hi Sam, >>> >>> Here is another update on the schedule and hopefully the final one. >>> >>> Florence's mother passed away and she is leaving the country this >>> weekend. Victoria has agreed to work every Saturday and Sunday from 7:3= 0am >>> to 6:30pm. >>> >>> Also update with Ruth, I have not been able to get in contact with Ruth >>> today. I replaced her completely with a caregiver I have used in the pa= st, >>> her name is Ravneet. Ravneet is fully vaccinated, was an RN in India an= d is >>> now a caregiver in Montreal. Her phone number to be contacted when she = is >>> at her shift is 438-994-592. >>> >>> Please let me k