--000000000000c596c80618e4daa8 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Tim I would love to find a better solution for him and that might be going back to him simply dropping off the cheque to the office and me depositing it- there has to be a better process. I realize I don=E2=80=99t have access to = the bank account but can=E2=80=99t I deposit anyway? Sharon Sharon, Speirs General Manager Vancouver, BC Office: 778.279.3634 sspeirs@thekey.com TheKey.ca [image: TheKey] On Mon, May 20, 2024 at 8:55=E2=80=AFAM Cathy Gerth wro= te: > > ---------- Forwarded message --------- > From: Alessandro Bitelli > Date: Mon, May 20, 2024, 8:39=E2=80=AFa.m. > Subject: FW: michelle.hudgins@thekey.com of TheKey sent you a comment > To: > Cc: Cathy Gerth > > > Hi Michelle, > > I do not know what else to tell you other than repeating what I have said > to you multiple times before: =E2=80=9Cthe cheque is in the mail=E2=80=9D= , which is > literally true. There is very little I can do in speeding up Canada Post > delivery system nor do I control the speed at which the mail is received, > sorted, processed and recorded in my account in your office in Toronto. > > > > I have in the past tried to discuss faster ways for me to deliver our > mid-month monthly payments with your colleagues, without finding a better > solution. I have also unsuccessfully tried to watch the =E2=80=9Chelp=E2= =80=9D videos of > your new invoicing system to see if there is a different payment process = I > could use (It gives me an error message when I click on the links). > > > > I am also getting tired of receiving multiple requests for payment (the > new system seems to be particularly adept at firing off collection emails > which also include vailed threats of =E2=80=9Cterminating services=E2=80= =9D). As I have > indicated to both you and Cathy here in Vancouver, we pay regularly and > have never missed a single monthly payment in over 10 years. > > > > Regards > > > > Alessandro Bitelli > > Cell: +1 604 341 7750 > > > > *From:* TheKey [mailto:no-reply@versapay.com] > *Sent:* Monday, May 20, 2024 6:04 AM > *To:* a.bitelli58@gmail.com > *Subject:* michelle.hudgins@thekey.com of TheKey sent you a comment > > > > > > michelle.hudgins@thekey.com of TheKey sent you a comment at May 20, 2024 > 09:03: > > "Hi, > > I am reaching out to you today regarding the past due attached invoice > total $5,692.84. Please review this information and kindly contact me no > later than 5/22/24 to discuss this matter. I thank you in advance for you= r > anticipated response. > > Best, > Michelle Hudgins" > > > > View Invoices > > > > > > > > > Questions about this message? > > Contact Us | Privacy Policy > | > | | Manage Email > > > > > Powered by Versapay > > > > --000000000000c596c80618e4daa8 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Tim I would love to find a better = solution for him and that might be going back to him si