FW: Outstanding Account Reference #243026556

Hi Steve,

 

Do you know who was paying this lease, I don’t have them in our system.

 

 <mailto:madonna.borger@thekey.com> @madonna.borger@thekey.com do you have this on your rent schedule?

 

Thanks,

 


Anotte Francois 

	

Disbursements Sr. Director


 <mailto:anotte.francois@thekey.com> anotte.francois@thekey.com 

	
	

 <https://homecareassistance.com/> 

 

 

From: eclark@thekey.com <eclark@thekey.com> 
Sent: Monday, November 25, 2024 4:52 PM
To: anotte.francois@thekey.com; 'Laszlo Kovacs' <laszlo.kovacs@thekey.com>
Cc: 'Steve Koyanagi' <skoyanagi@thekey.com>; 'Timothy Thomas' <tt@thekey.com>
Subject: FW: Outstanding Account Reference #243026556

 

Looping in Anotte & Laszlo to review outgoing rent payments for Canada, not something I am familiar enough with in Coupa to validate/confirm.

 

Elizabeth Clark 

Director

 

 

 

From: Steve Koyanagi <skoyanagi@thekey.com <mailto:skoyanagi@thekey.com> > 
Sent: Monday, November 25, 2024 12:58 PM
To: Elizabeth Clark <eclark@thekey.com <mailto:eclark@thekey.com> >; Timothy Thomas <tt@thekey.com <mailto:tt@thekey.com> >
Subject: Fwd: Outstanding Account Reference #243026556

 

Elizabeth, Tim and I are trying to look into this. A virtual office vendor for our Canadian Waterloo office sent us a demand letter requesting payment related to the attached contract. The contract was signed in 2020 and apparently we kept paying for it post-acquisition (2022) up until April 2024 per the collector below. 

 

Do you or the Canadian team have a record of us paying this through April 2024 and then do you know who told you to stop paying it? 

 

Let us know if you need additional information.

 

---------- Forwarded message ---------
From: Alina Anderson <aanderso@metcredit.com <mailto:aanderso@metcredit.com> >
Date: Mon, Nov 25, 2024 at 12:38 PM
Subject: Outstanding Account Reference #243026556
To: Steve Koyanagi <skoyanagi@thekey.com <mailto:skoyanagi@thekey.com> >

 

RE: RGN MANAGEMENT LIMITED PARTNERSHIP
Outstanding Amount due: $3580.68
Client Account Number:10451340 
MCA Account Number: 243026556 

AYRA HEALTHY LIVING OAKVILLE

Steve Koyanagi,

As per your request, I have attached a copy of the contract. We spoke to Angie Kunnath, and she advised that the business was sold to your company in 2022, and that your company continued with the office rental space after that. 

The payments were being made to the account for years since then. The attached invoice reflects that the last payment was received by our client on April 18, 2024. 

Please review and contact our office to advise your intentions of resolving this matter. 

PAYMENT OPTIONS:

*	VISA, MasterCard: Pay securely online at www.paymetcredit.com <https://us-west-2.protection.sophos.com?d=paymetcredit.com&u=aHR0cDovL3d3dy5wYXltZXRjcmVkaXQuY29tLw==&i=NjQ3YTIyZDM1NmQ2MzAxZDVlYTg0MmY1&t=NW1EbzdpREFPb0lUT2dMYVBKNVBoZlh6TlJhdzBicngxdWFkSDlBT25Fbz0=&h=c5e73ef9e83d4c19b07f6e2ce7f61428&s=AVNPUEhUT0NFTkNSWVBUSVY53vR_roA45a-DWxjocSmNCUDcI2y1sRJcT4Nvc_qOkg>  (Account Number: 243026556)
*	Bill Payment: Add Metropolitan Credit Adjusters or MetCredit as a payee input the account #243026556                   *If you need 10 digits, add a zero before the number
*	Email Money Transfer: Email payment to payments@metcredit.com <mailto:payments@metcredit.com>  Security question and answer will be required. Question: What is my account number? Answer: 243026556
*	Certified Cheque/Money Order: Courier to our Edmonton office 

Metropolitan Credit Adjusters
Suite 400, 10310 Jasper Avenue 
Edmonton, Alberta T5J 2W4 

Regards, 

Alina Anderson
Edmonton Collection Consultant


Metropolitan Credit Adjusters Ltd.
400-10310 Jasper Ave
Edmonton, AB T5J 2W4

Local: 780-423-2231 x2465
Toll Free: 1-888-797-7727 x2465
Fax: 780-425-1522
Email: aanderso@metcredit.com <mailto:aanderso@metcredit.com> 
Website: www.metcredit.com <https://www.metcredit.com> 

Please consider the environment before printing this email

All information received is confidential and protected by the Privacy Act

Disclaimer This e-mail and any attachments hereto are strictly confidential and intended solely for the use of the individual(s) to whom it is addressed. If you have received this e-mail in error please notify the sender immediately by e-mail and delete this e-mail from your system. If you are not the named addressee you should not disseminate, disclose its contents, distribute or copy this e-mail. Additionally, if you are not the intended recipient you are full warned that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited.

Ce message (incluant ses fichiers joints) est transmis pour l'usage exclusif de la ou des personnes à qui il est destiné et peut contenir des renseignements confidentiels ou assujettis au secret professionnel. Il est strictement interdit d'en faire toute autre distribution, copie ou divulgation. Si vous n'êtes pas le destinataire visé ou que vous avez reçu ce message par erreur, veuillez nous en aviser immédiatement par réponse à ce courriel et le détruire (incluant ses fichiers joints) de façon définitive. Merci.

On 2024-11-22 10:06 a.m., Steve Koyanagi wrote:

Dear Ms. Anderson, 


I am legal counsel for Arya and was forwarded your email below. Can you please send me the underlying contract that was allegedly entered into? My client contact is unaware of the purported "virtual office" arrangement that you are colreferring to. 

 

Any additional information will help us look into it. Thank you. 

 

 

  

 

---------- Forwarded message ---------
From: Alina Anderson <aanderso@metcredit.com <mailto:aanderso@metcredit.com> >
Date: Thu, Nov 21, 2024 at 2:26 PM
Subject: Outstanding Account Reference #243026556
To: <tt@thekey.com <mailto:tt@thekey.com> >

 

 


RE: RGN MANAGEMENT LIMITED PARTNERSHIP
Outstanding Amount due: $3580.68
Client Account Number:10451340 
MCA Account Number: 243026556 

AYRA HEALTHY LIVING OAKVILLE

Timothy Thomas,

This email serves to confirm that the above outstanding account has been placed with our firm for the purpose of collections. 

Attached you will find the associated documentation.

Please review and contact our office to advise your intentions of resolving this matter on a voluntary basis before it escalates further. 

PAYMENT OPTIONS:

*	VISA, MasterCard: Pay securely online at www.paymetcredit.com <https://us-west-2.protection.sophos.com?d=paymetcredit.com&u=aHR0cDovL3d3dy5wYXltZXRjcmVkaXQuY29tLw==&i=NjQ3YTIyZDM1NmQ2MzAxZDVlYTg0MmY1&t=NW1EbzdpREFPb0lUT2dMYVBKNVBoZlh6TlJhdzBicngxdWFkSDlBT25Fbz0=&h=c5e73ef9e83d4c19b07f6e2ce7f61428&s=AVNPUEhUT0NFTkNSWVBUSVY53vR_roA45a-DWxjocSmNCUDcI2y1sRJcT4Nvc_qOkg>  (Account Number: 243026556)
*	Bill Payment: Add Metropolitan Credit Adjusters or MetCredit as a payee input the account #243026556                   *If you need 10 digits, add a zero before the number
*	Email Money Transfer: Email payment to payments@metcredit.com <mailto:payments@metcredit.com>  Security question and answer will be required. Question: What is my account number? Answer: 243026556
*	Certified Cheque/Money Order: Courier to our Edmonton office 

Metropolitan Credit Adjusters
Suite 400, 10310 Jasper Avenue 
Edmonton, Alberta T5J 2W4 

Regards, 

Alina Anderson
Edmonton Collection Consultant


Metropolitan Credit Adjusters Ltd.
400-10310 Jasper Ave
Edmonton, AB T5J 2W4

Local: 780-423-2231 x2465
Toll Free: 1-888-797-7727 x2465
Fax: 780-425-1522
Email:  <mailto:aanderso@metcredit.com> aanderso@metcredit.com
Website:  <https://us-west-2.protection.sophos.com?d=metcredit.com&u=aHR0cHM6Ly93d3cubWV0Y3JlZGl0LmNvbQ==&i=NjQ3YTIyZDM1NmQ2MzAxZDVlYTg0MmY1&t=TWE1SVNjbVpoYVFMTVM0VFE5dVZrdG04bVFMTHRTN2xSRm1XZGRzdUlPND0=&h=c5e73ef9e83d4c19b07f6e2ce7f61428&s=AVNPUEhUT0NFTkNSWVBUSVY53vR_roA45a-DWxjocSmNCUDcI2y1sRJcT4Nvc_qOkg> www.metcredit.com

Please consider the environment before printing this email

All information received is confidential and protected by the Privacy Act

Disclaimer This e-mail and any attachments hereto are strictly confidential and intended solely for the use of the individual(s) to whom it is addressed. If you have received this e-mail in error please notify the sender immediately by e-mail and delete this e-mail from your system. If you are not the named addressee you should not disseminate, disclose its contents, distribute or copy this e-mail. Additionally, if you are not the intended recipient you are full warned that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited.

Ce message (incluant ses fichiers joints) est transmis pour l'usage exclusif de la ou des personnes à qui il est destiné et peut contenir des renseignements confidentiels ou assujettis au secret professionnel. Il est strictement interdit d'en faire toute autre distribution, copie ou divulgation. Si vous n'êtes pas le destinataire visé ou que vous avez reçu ce message par erreur, veuillez nous en aviser immédiatement par réponse à ce courriel et le détruire (incluant ses fichiers joints) de façon définitive. Merci.