This is a multipart message in MIME format. ------=_NextPart_000_05A8_01DAAC81.180D3B90 Content-Type: multipart/alternative; boundary="----=_NextPart_001_05A9_01DAAC81.180D3B90" ------=_NextPart_001_05A9_01DAAC81.180D3B90 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Evening- =20 The below will show who was updated and who was not. For the clients I = adjust terms on, I also adjusted the Due Dates for invoices that are not = already past due. A few questions for the group seeing as how these = businesses have extended terms and are all delinquent on payments to = TheKey. =20 Net Terms & Invoices Adjusted: * Belvedere Maintenance is past due by $3k, do we have a commitment from = them for payment? I don=E2=80=99t see recent invoices generated so we = need to press here if they=E2=80=99re no longer using our services.=20 * SEC Le Felix Vaudreuil Residence is past due by $1499.31, for 2023 = invoices. What is the rationale behind not paying these invoices?=20 * Le Waldorf if past due $89k. If there are no disputes or reasons for = payment delay that we=E2=80=99ve caused internally and not yet resolved, = this is unacceptable. What=E2=80=99s the story here? * Residence Lumia is past due $3k, what=E2=80=99s the story on this one? =20 Terms Not Updated; What are we doing to collect on these balances?=20 * Place St.Moritz Residence- I didn=E2=80=99t extend terms because they = have an unpaid invoice from February and are inactive.=20 * Residence SEC Elogia- I didn=E2=80=99t extend terms because they have = an unpaid invoice from February and are inactive.=20 =20 =20 =20 =20 =20 Kind regards- =20 Elizabeth Clark=20 Director CI & Transformation Long Term Care Insurance Onboarding Collections Billing Help Desk =20 TheKey Office|Cell : 619-822-4855 eclark@thekey.com=20 =20 TheKey.com =20 =20 =20 =20 =20 =20 =20 From: Timothy Thomas =20 Sent: Wednesday, May 22, 2024 6:19 AM To: eclark@thekey.com Cc: Joey Taylor Subject: Re: FW: Montreal Facility Terms - Currently set at Net 2 =20 Good morning, =20 Yes they should all be updated to net30. =20 Thanks =20 On Wed, May 22, 2024 at 9:13=E2=80=AFAM > wrote: Good Morning Can you please confirm the below? =20 From: John Janiga = john.janiga@thekey.com>=20 Sent: Wednesday, May 22, 2024 6:07 AM To: Elizabeth Clark eclark@thekey.com> Subject: Montreal Facility Terms - Currently set at Net 2 =20 Hello Elizabeth,=20 =20 I have several Montreal facilities ( listed below ) that are currently = set to Net 2 terms, but have been traditionally used to Net 30 terms. = These facilities historically pay via cheque.=20 =20 157899 Chartwell Le Wellesley 158008 Belvedere (Maintenance) 158056 SEC Le Felix Vaudreuil Residence* 158100 Le Waldorf 158226 Residence Lumia 158739 Place St-Moritz Residence 158740 Residence SEC Elogia My question is will we be updating these terms in NetSuite or will they = remain at net 2 terms ?=20 =20 In Addition, I also have a Montreal client that is used to ne