--0000000000002c98ae06191f22a0 Content-Type: multipart/alternative; boundary="0000000000002c98ac06191f229f" --0000000000002c98ac06191f229f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning, Thank you Elizabeth for the updates to terms. I have added notes regarding recent collection activity on these facilities listed below as requested. Please let me know if you have any additional questions. - Belvedere Maintenance is past due by *$3k,* do we have a commitment from them for payment? I don=E2=80=99t see recent invoices generated so = we need to press here if they=E2=80=99re no longer using our services. (5.21 - (514)-245-6783 - Spoke directly with Martin ( GM at Belvedere ) he requested that I email to him @ mdubreuil@chartwell.com all open invoices and he will forward to AP email ( I requested this email during the call to which he replied he was at lunch and would return info via email ) Follow up set for 5.24 if no prior email is received.) - SEC Le Felix Vaudreuil Residence is past due by *$1499.31,* for 2023 invoices. What is the rationale behind not paying these invoices? (5.23 Received an email response from Maude Belanger ( Nursing Dir.) stating invoice 52297 will not be paid due to this was cancelled 24 hours prior to the shift start ( I will email Joey Taylor (CSM ) to confirm and take action accordingly based on the response received. For invoice 49395 - she states she emailed our agency requesting timesheets, as she is disputing the Owa Kala Awa Shift. Her Nursing assistant reports the shift did not occur. I will also follow up on the timesheet request with the local office. - Le Waldorf if past due* $89k*. If there are no disputes or reasons for payment delay that we=E2=80=99ve caused internally and not yet resolved,= this is unacceptable. What=E2=80=99s the story here? (5.21 Previously this large account balance was not showing past due ( 30 days ) on Quick Books aging. The only invoice showing was the oldest aged invoice 50869 for $505.89. I have sent emails to the listed contact email in clear care kmoquin@cogir.net with all open invoices attached - I have also researched online as the number in clear care goes directly to a VM prompt to which I have left messages and received no response. The other numbers in clear care are no longer in service. In Quick Books the payment history reflects two payments sent monthly ( which hints at corporate AP check cuts - bi weekly ) I will reach out to local office CSM Joey Taylor to provide updated contact information. I have also referenced clear care CCA and other files l located in clear care for additional contact information and have found nothing available. I will follow up until this is resolved.) - Residence Lumia is past due *$3k,* what=E2=80=99s the story on this on= e? (5.22 Spoke with Argentina ( Admin Assistant ) at Lumia - she gave me two emails to send invoices for review and payment update. Emails were sent with invoices attached