Re: OT Billed Last Week (May 12th to May 18th) - [#1115542]

Thank you so much, Cathy. Have a good night.Maria Maria Licoudis RNRegistered NurseClient Success ManagerGestionnaire des soins514-907-5065TheKey.caOn May 28, 2025, at 3:05 PM, Cathy Saari <billing@thekey.com> wrote:
	

Hi Joey, 

I have attached the credit memos for the following clients:


1. Stanley Blum: 57 hours of OT    $1179.642. Guiseppa Lanteri: 8.5 hours of OT   $174.253. Robert Minns: 2 hours of OT   $41.004. Myriam Ouimet: 22 hours of OT   Invoice had been revised to remove OT

These credits will be applied to this week's invoices.  Let us know if we can help with anything else.

Thanks, Cathy 




Cathy Saari

Client Support Specialist | TheKey

1-866-226-1702
billing@thekey
Hours-8:00am -5:00pm EST M-F






                          
                            On
                            Mon, 26 May at  5:35 PM
                            ,  JosephTaylor <joey.taylor@thekey.com>  wrote:
                            
Good Afternoon @TheKey Billing,I was on PTO last week and we had some issues with our billing audit in Montreal (for billing period of May 12th to May 18th). The following clients were issued OT hours when they did not accrue them.1. Stanley Blum: 57 hours of OT 2. Guiseppa Lanteri: 8.5 hours of OT3. Robert Minns: 2 hours of OT4. Myriam Ouimet: 22 hours of OTI believe client 4 (Myriam Ouimet) may have already caught the error and that  case may be resolved (please correct me if I am mistaken). For the other 3 clients, can we provide them a credit on this week's invoice for the overtime hours. Can you advise the amount being credited for each client and our Success Managers will reach out and apologize for the inconvenience. 

Thank you,

Joey Taylor
Directeur Général/General Manager
514-907-5065
TheKey.ca  




                          

                        



	






1115542:611100

<Invoice 1043070 Quimet.pdf><Blun CM 45506 FD 1115542.pdf><Lanteri CM 45507 FD 1115542.pdf><Minns CM 45508 FD 1115542.pdf>