----==_mimepart_68375e5fdd0d0_1de3fe8d4b8451416476160 Content-Type: multipart/alternative; boundary="--==_mimepart_68375e5fdd00d_1de3fe8d4b845141647608a"; charset=UTF-8 Content-Transfer-Encoding: 7bit ----==_mimepart_68375e5fdd00d_1de3fe8d4b845141647608a Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Joey,=C2=A0 I have attached the credit memos for the following cli= ents: 1. Stanley Blum: 57 hours of OT =C2=A0 =C2=A0$1179.64 2. Guisep= pa Lanteri: 8.5 hours of OT =C2=A0 $174.25 3. Robert Minns: 2 hours of OT= =C2=A0 $41.00 4. Myriam Ouimet: 22 hours of OT=C2=A0 =C2=A0Invoice had b= een revised to remove OT These credits will be applied to this week's= invoices. =C2=A0Let us know if we can help with anything else. Thanks= , Cathy=C2=A0 Cathy Saari Client Support Specialist |=C2=A0TheK= ey 1-866-226-1702 billing@thekey Hours-8:00am -5:00pm EST M-F = = = On Mon, 26 May at 5:35 PM , JosephTaylor wro= te: = Good Afternoon=C2=A0@TheKey Billing, I was on PTO last week and we had = some issues with our billing audit in Montreal (for billing period of May= 12th to May 18th). The following clients were issued OT hours when they = did not accrue them. 1. Stanley Blum: 57 hours of OT=C2=A0 2. Guiseppa La= nteri: 8.5 hours of OT 3. Robert Minns: 2 hours of OT 4. Myriam Ouimet: 2= 2 hours of OT I believe client 4 (Myriam Ouimet) may have already caught= the error and that=C2=A0 case may be resolved (please correct me if I am= mistaken). For the other 3 clients, can we provide them a credit=C2=A0on= this week's invoice for the overtime hours. Can you advise the amount be= ing credited for each client and our Success Managers will reach out and = apologize for the inconvenience.=C2=A0 = = Thank you, = = Joey Taylor = Directeur G=C3=A9n=C3=A9ral/General Manager = 514-907-5065 = TheKey.ca=C2=A0=C2=A0 ----==_mimepart_68375e5fdd00d_1de3fe8d4b845141647608a Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Joey,=C2=A0 I have attached the credit memos for the following clien= ts: 1. Stanley Blum: 57 hours = of OT =C2=A0 =C2=A0$1179.64 <span style=3D"box-sizing: border-box; word-break: break-wor= d; overflow-wrap: break-word; font-style: normal; font-variant-caps: norm= al; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: sta= rt; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px;= -webkit-text-stroke-width: 0px; white