--0000000000001e1f0b05dbd68475 Content-Type: text/plain; charset="UTF-8" Matt & Angie, Will you please share the information requested below with Amanda? Thank you, James On Mon, Apr 4, 2022 at 12:19 PM Amanda Patel wrote: > Hello Team, > > Any update on the names and emails to add to the appropriate locations? > > Thank You. > > On Wed, Mar 30, 2022 at 1:59 PM James Patchett > wrote: > >> Angie & Matt, >> >> I hope you are having a great Wednesday! >> >> I am writing to inform you that our ClearCare team is going to start the >> build of your locations into the Toronto ClearCare URL toward the end of >> this week and into next week with a target go live date of 4/11/22. >> >> In an effort to get everything set up properly would you please share the >> names (including yourselves) and email addresses of the team members who >> will need access to each location within the Toronto ClearCare URL? For >> example the both of you would likely want to have access to the Oakville >> (GTA) and Waterloo locations as you manage them both. For your team you >> may have team members that need access to both as well OR just one or the >> other. >> >> If you would please send us those names, emails and the appropriate >> location they should have access to at some point today we would greatly >> appreciate it. >> >> Lastly, as I know you have different billing cycles for your clients >> (Private Pay & Facility/Staffing) as well as different payroll cycles for >> your caregivers you will need to continue your access in the old system to >> pull the necessary data out of the current ClearCare system and for one of >> the locations likely you will have some overlap between the current >> ClearCare system and the new system. There is some likelihood that you >> will need to send two invoices to some of your clients and we want to be >> sure they have a heads up on that (you can share that you are changing >> software systems). In addition, for some of the caregiver payroll you will >> have to combine reports from the current ClearCare system with the new. >> >> There is some extra work here but I foresee this to be manageable. >> >> Please let me know if you have any questions or want to jump on a call to >> discuss further. >> >> Thank you, >> >> James >> >> -- >> James Patchett >> Director Business Support Group >> * Please note my email has changed: * >> jpatchett@thekey.com >> TheKey.com >> [image: TheKey] >> > --0000000000001e1f0b05dbd68475 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Matt & Angie, Will you please share= the information requested below with Amanda? Than= k you, James On Mon, Apr 4, 2022 at 12:19 PM = Amanda Patel < apatel@thekey.com = > wrote: Hello Team, Any update on the names and ema= ils to add to the appropriate=C2=A0locations? Than= k You. On Wed, Mar 30, 2022 at 1:59 PM James Patchett < jpatchett@thekey.com > = wrote: Angie & Matt, I hope you are having a great= Wednesday!=C2=A