--000000000000552ab305dbd67e07 Content-Type: text/plain; charset="UTF-8" Hello Team, Any update on the names and emails to add to the appropriate locations? Thank You. On Wed, Mar 30, 2022 at 1:59 PM James Patchett wrote: > Angie & Matt, > > I hope you are having a great Wednesday! > > I am writing to inform you that our ClearCare team is going to start the > build of your locations into the Toronto ClearCare URL toward the end of > this week and into next week with a target go live date of 4/11/22. > > In an effort to get everything set up properly would you please share the > names (including yourselves) and email addresses of the team members who > will need access to each location within the Toronto ClearCare URL? For > example the both of you would likely want to have access to the Oakville > (GTA) and Waterloo locations as you manage them both. For your team you > may have team members that need access to both as well OR just one or the > other. > > If you would please send us those names, emails and the appropriate > location they should have access to at some point today we would greatly > appreciate it. > > Lastly, as I know you have different billing cycles for your clients > (Private Pay & Facility/Staffing) as well as different payroll cycles for > your caregivers you will need to continue your access in the old system to > pull the necessary data out of the current ClearCare system and for one of > the locations likely you will have some overlap between the current > ClearCare system and the new system. There is some likelihood that you > will need to send two invoices to some of your clients and we want to be > sure they have a heads up on that (you can share that you are changing > software systems). In addition, for some of the caregiver payroll you will > have to combine reports from the current ClearCare system with the new. > > There is some extra work here but I foresee this to be manageable. > > Please let me know if you have any questions or want to jump on a call to > discuss further. > > Thank you, > > James > > -- > James Patchett > Director Business Support Group > * Please note my email has changed: * > jpatchett@thekey.com > TheKey.com > [image: TheKey] > --000000000000552ab305dbd67e07 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Team, Any update on the names and= emails to add to the appropriate=C2=A0locations? = Thank You. On Wed, Mar 30, 2022 at 1:59 PM James Patchett < jpatchett@thekey.com > wrote: Angie= & Matt, I hope you are having a great Wednesday!=C2= =A0 I am writing to inform you that our ClearCare = team is going=C2=A0to start the build of your locations into the Toronto Cl= earCare URL toward the end of this week and into next week with=C2=A0a targ= et go live date of 4/11/22.=C2=A0=C2=A0 In an effo= rt to get everything=C2=A0set up properly would you please share the names = (including yourselves) and email addresses of the team members who will nee