--00000000000083b4cc0615239d92 Content-Type: multipart/alternative; boundary="00000000000083b4cb0615239d91" --00000000000083b4cb0615239d91 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Who adjusts them? On Tue, Apr 2, 2024 at 4:33=E2=80=AFPM Roxana Cruz wrote= : > For now Easter Monday was added under Montreal - shifts can be adjusted t= o > bill at 1.5x. > [image: image.png] > > Thank you. > > On Tue, Apr 2, 2024 at 1:29=E2=80=AFPM Roxana Cruz wro= te: > >> Ok that helps. I will let you know when adjustments are made (if it was >> needed) >> >> Thank you. >> >> On Tue, Apr 2, 2024 at 1:28=E2=80=AFPM Timothy Thomas wr= ote: >> >>> Yes in Montreal QC we have the ability to choose either Good Friday or >>> Easter Monday as our statutory holiday. As we have more clients on serv= ice >>> Mondays, we elect Easter Monday. >>> >>> On Tue, Apr 2, 2024 at 4:24=E2=80=AFPM Roxana Cruz w= rote: >>> >>>> Is that why you have a custom Holiday? Since Easter was March 31st? >>>> >>>> >>>> >>>> On Tue, Apr 2, 2024 at 1:22=E2=80=AFPM Timothy Thomas = wrote: >>>> >>>>> That's correct. To confirm, the holiday in Montreal is Monday April >>>>> 1st. >>>>> >>>>> On Tue, Apr 2, 2024 at 4:21=E2=80=AFPM Roxana Cruz = wrote: >>>>> >>>>>> All - >>>>>> >>>>>> Custom Holiday's do not automatically update and since the system >>>>>> Holiday is set to regular shifts for March 31st did not bill at 1.5x= . >>>>>> >>>>>> In order to bill at 1.5x shifts will need to be unfinalized and >>>>>> manually adjusted. >>>>>> >>>>>> In the meantime, I will take the sheet shared and review all of >>>>>> Canada's Holidays. >>>>>> >>>>>> For my clarification we will update to bill at 1.5x only where neede= d >>>>>> and not pay? >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> On Tue, Apr 2, 2024 at 12:45=E2=80=AFPM Roxana Cruz wrote: >>>>>> >>>>>>> Hi Kristy, >>>>>>> >>>>>>> We can adjust/add holidays by request. >>>>>>> >>>>>>> I do see that Easter is a custom Holiday which should've >>>>>>> automatically updated. Let me find out why it hasn't before we make= any >>>>>>> adjustments. >>>>>>> >>>>>>> I do know that most likely Sunday shifts will need to be >>>>>>> manually adjusted once we figured why it didn't update. >>>>>>> >>>>>>> Also, can I confirm that you need us to change pay to 1.5x for >>>>>>> Easter or all Holidays? >>>>>>> >>>>>>> [image: image.png] >>>>>>> >>>>>>> +Clearcare Support Team >>>>>>> >>>>>>> >>>>>>> >>>>>>> On Tue, Apr 2, 2024 at 12:17=E2=80=AFPM Kristy Poyner >>>>>>> wrote: >>>>>>> >>>>>>>> Hi Tim, >>>>>>>> >>>>>>>> Great question. Updating Holidays is not a task that billing >>>>>>>> typically handles. Looping in ClearCare support to assist with thi= s. >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> Thanks, >>>>>>>> Kristy >>>>>>>> >>>>>>>> >>>>>>>> On Tue, 2 Apr at 2:24 PM , Timothy Thomas wrote: >>>>>>>> Thanks Joey. >>>>>>>> >>>>>>>> Stephanie who is in charge of setting up these dates within >>>>>>>> clearcare. I had shared a holiday calendar with