--0000000000005ea459060a5ac073 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Yes, I do. On Fri, Nov 17, 2023 at 7:42=E2=80=AFAM Cheryl Cartwright wrote: > Yes, I do. > > On Fri, Nov 17, 2023 at 10:41 AM Timothy Thomas wrote: > >> Does everyone here have access to Call Rail and know how to use it? >> >> On Thu, Nov 16, 2023 at 5:57=E2=80=AFPM Alexa Graziani >> wrote: >> >>> Hi All, >>> >>> I'm including Megan here as well since she and I work collaboratively. >>> >>> One thing we do is listen to all the calls that come through from paid >>> advertising. The goal of this is to make sure we can find all the care >>> inquiries as leads in Salesforce and then cross-reference that to our >>> last-click attribution (which is how we evaluate the effectiveness of o= ur >>> advertising). >>> >>> What we ask from you is that you listen to the calls in red in >>> Salesforce and provide us with more information on them. For example, i= s >>> the lead in Salesforce but we just can't find it. Was it not entered as= a >>> lead for a particular reason. Does it need to be entered into >>> Salesforce. Etc. >>> >>> For the date range of 11/9-11/15, there are three calls to look into, >>> marked in red here >>> >>> . >>> >>> If you look at column H, you can see what market the campaign was for. >>> Then you can search the phone number in Callrail to bring up the call. >>> >>> Please let us know by EOD tomorrow what the updates are for these three= . >>> >>> Greatly appreciated! >>> >>> Sincerely, >>> >>> On Thu, Nov 16, 2023 at 9:29=E2=80=AFAM Alexa Graziani >>> wrote: >>> >>>> Thank you, all! >>>> >>>> On Thu, Nov 16, 2023 at 9:27=E2=80=AFAM Timothy Thomas = wrote: >>>> >>>>> Hi Alexa, >>>>> >>>>> Montreal: Joey Taylor @Joey Taylor >>>>> Greater Toronto: Cheryl Cartwright @Cheryl Cartwright >>>>> >>>>> Calgary and Winnipeg: Chuck Terlesky @Chuck Terlesky >>>>> >>>>> Vancouver: Sharon Speirs @Sharon Speirs >>>>> >>>>> Team Canada, Alexa from our marketing team will reach out to you from >>>>> time to time to review Google Ad intakes and request additional infor= mation >>>>> on the status of a lead. Please get back to her promptly as we're doi= ng >>>>> everything we can to justify budget increases in our online spend. >>>>> >>>>> Thanks >>>>> Tim >>>>> >>>>> >>>>> -- >>>>> Tim Thomas >>>>> Head of Canada Division >>>>> *Please note my email has changed:* >>>>> tt@TheKey.com >>>>> (514) 591-9387 >>>>> TheKey.ca >>>>> [image: TheKey] >>>>> >>>> >>>> >>>> -- >>>> Alexa Graziani >>>> Senior Marketing Manager - Consumer Growth >>>> * Please note my email has changed: * >>>> agraziani@thekey.com >>>> >>>> (650) 416-1538 Ext. 181538 >>>> TheKey.com >>>> [image: TheKey] >>>> >>> >>> >>> -- >>> Alexa Graziani >>> Senior Marketing Manager - Consumer Growth >>> * Please note my email has changed: * >>> agraziani@thekey.com >>> (650) 416-1538 Ext. 181538 >>> TheKey.com >>> [image: TheKey] >>> >> >> >> -- >> Tim Thomas >> Head of Canada Di