--000000000000907db005fac16c3c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable It was automatic debit before. Sharon On Tue, May 2, 2023 at 8:02=E2=80=AFPM Carolina Orosa w= rote: > So weird, I thought they charged it to our credit card automatically? > > Sent from my iPhone > > On May 2, 2023, at 6:47 PM, Sharon Speirs wrote: > > =EF=BB=BF > Hi Terence > Is this payment something you would like our local > Office to handle and pay or can you forward it to the correct individual > for payment ? > Let me know > Sharon > > ---------- Forwarded message --------- > From: GB CFS Accounts Receivables > > Date: Tue, May 2, 2023 at 6:44 PM > Subject: FW: Home Care Assistance of Vancouver, Policy #: 117308, Final > Balance owing (ER) > To: sspeirs@homecareassistance.com > CC: Evelyn Manuel Reyes > > > Hello, > > > > We are following up on our email regarding your terminated contract / > location. > > > > We have not yet received payment for the amount outstanding. In order to > finalize your termination, we require your payment by *09May2023. * > > > > We are requesting for payment be made online following the instruction > attached. This is much safer and more secure. > > > > Thank you for your business with Manulife Group Benefits. If you have an= y > questions regarding your former policy, please contact our Customer Servi= ce > Centre: 1-866-318-2727 (English) or 1-866-445-2727 (French). > > > > Please disregard this notice if payment has been made. > > *Thank you,* > > *Eve* > > > > *Evelyn Reyes* > > Senior Premium Analyst, Canadian Group Benefits =E2=80=93 Sponsor Financi= al > Services > > *E* Evelyn_Reyes@manuife.ca > > > > http://www.manulife.com > > > > > > > > > > CONFIDENTIAL > > *From:* GB CFS Accounts Receivables GB_CFS_Accounts_Receivables@manulife.ca> > *Sent:* Monday, April 24, 2023 12:20 AM > *To:* sspeirs@homecareassistance.com > *Cc:* Evelyn Manuel Reyes > *Subject:* Home Care Assistance of Vancouver, Policy #: 117308, Final > Balance owing (ER) > > > > Hello, > > > > We have been notified that your contract / location outlined below has > been terminated effective 30Nov2022. After completing a reconciliation, > there is a final balance owing: > > > > *Termination Billing Details* > > *Termination Date: 30Nov2022* > > *Location* > > *Funding type* > > *Balances* > > 117308 - 001 Home Care Assistance Of Vancouver > > INS > > $ 993.60 > > 117310 - 001 Home Care Assistance Of Vancouver > > ASO > > $ 0.74 > > *Balance owing. Payment due by 01May2023* > > *$ 994.34* > > > > We have attached your final Billing statement for your review. > > > > We are requesting for payment to be made online following the instruction > attached. Your Pre-Authorized Debit (PAD) was deactivated as of the > effective date of the termination. We apologize for any inconvenience thi= s > may have caused you. > > > > Your prompt attention to this matter is appreciated. Thank you for your > business with Manulife Group Benefits