--Apple-Mail-361FB4CE-D399-4305-9797-7FE2E0AFDAB3 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable So weird, I thought they charged it to our c= redit card automatically? Sent from my iPhone On May 2, 2023, at 6:47 P= M, Sharon Speirs <sspeirs@thekey.com> wrote: =EF=BB=BF Hi Te= rence Is this payment something you would like o= ur local Office to handle and pay or can you forward i= t to the correct individual for payment ? Let m= e know Sharon ---------- Forwarded message -= -------- From: GB CFS Acc= ounts Receivables < GB_CFS_Accounts_Receivables@manulife.ca = > Date: Tue, May 2, 2023 at 6:44 PM Subject: FW: Home Care A= ssistance of Vancouver, Policy #: 117308, Final Balance owing (ER) To: sspeirs@homecareassistance.c= om < sspeirs@homecar= eassistance.com > CC: Evelyn Manuel Reyes < Evelyn_Reyes@manulife.ca > Hello, We are following up on our email regarding your termi= nated contract / location. = We have not yet received payment for the amount outst= anding. In order to finalize your termination, we require your payment by 09May2023. We are requesting for payment be made online followin= g the instruction attached. This is much safer and more secure. Thank you for your business with Manulife Group Benef= its. If you have any questions regarding your former policy, please co= ntact our Customer Service Centre: 1-866-318-2727 (English) or 1-866-445-272= 7 (French). Please disregard this no= tice if payment has been made. Thank you, Eve Evelyn Reyes Senior Premium Analys= t, Canadian Group Benefits =E2=80=93 Sponsor Financial Services <=