--000000000000d0360305fadfb742 Content-Type: multipart/alternative; boundary="000000000000d0360205fadfb740" --000000000000d0360205fadfb740 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey Matt and Tim, This client wants our invoices in a very specific format. This is a huge undertaking given that the hours for this client are not significant at all . They want us to divide our invoices the way they send their report, meaning they want specific bookings on each invoice. We have never gotten this request before. Wanted to reach out to both of you to discuss if we should push back. I can email them saying that unfortunately we cannot divide our invoices the way they are asking as this process requires a lot of manual work and isn't possible with our system. Please note that we do not provide that much care for this entity as of now. thank you, ---------- Forwarded message --------- From: BookJane Billing Date: Mon, Apr 24, 2023 at 11:19=E2=80=AFAM Subject: Fwd: Invoice To: Cc: , Hello, Regarding the attached invoice, please note the following. 1. The invoices are required to be prepared and sent according to each pay period (separately) as and when you receive the invoice reports. The invoice reports are attached herewith. Since this is your first invoice we will accept this invoice (even though it includes shifts from multiple periods). Going forward we request you to please send one invoice for each period as per the invoice report that will be periodically sent to you. 2. In the attached invoice, you have not deducted the no show penalty for shift 1960803 dated 26-Feb-23 which was a no show by your staff. Please note that there is a no show penalty if your stuff does not show up for their designated shift. The no show penalty is the full charge for the shift. Please refer to the attached invoice report for the period PR7-2023. We request you to please deduct the penalty on your attached invoice. 3. One shift from PR9-2023 is missing from your invoice. Shift # 2039399 dated 12-Mar-23 completed by your staff Hadiat Adedeji for 7.33 hours. Please see attached invoice report for period PR9-2023. We request you to please include this shift on your attached invoice. Thanks, ---------- Forwarded message --------- From: Sumira Suthesan Date: Mon, Mar 27, 2023 at 4:42=E2=80=AFPM Subject: Invoice To: , Angie Kunnath , Ali Malik = Good Afternoon, Please see attached invoice. Please let me know if you have any questions. Thanks, Sumira Suthesan Accounts Receivable Specialist- TheKey --=20 Thanks, BookJane Finance Team Email: billing@bookjane.com Toll Free: (855) 265-5263 Website: www.bookjane.com Follow BookJane on LinkedIn This e-mail message may contain confidential and/or privileged information and is for the sole use of the intended recipient. Any unauthorized review, use, disclosure or distribution is strictly prohibited. If you have received this communication in error, please notify the sender immediately by re