--00000000000055d9b50625dc726a Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Got it Thank you, On Fri, Nov 1, 2024 at 12:16=E2=80=AFPM Gayle Soulides wrote: > will do > > > On Fri, Nov 1, 2024 at 11:07=E2=80=AFAM Alysce Craig > wrote: > >> Got it! >> >> >> >> On Fri, Nov 1, 2024 at 11:58=E2=80=AFAM Timothy Thomas w= rote: >> >>> Good morning, >>> >>> There is some added scrutiny on our client intention data in Salesforce= . >>> More specifically, clients who are intended long term but become short >>> term. I'd like to make sure we're all aligned on a strategy here. >>> >>> If someone presents as needing LT and the family says my mom is >>> resistant but we are going to try, we should be identifying them as ST.= The >>> same goes for hospice and post hospitalization. In effect, if you have = any >>> concerns that the case is challenging or at risk, please select ST. Sho= uld >>> they become LT then that makes us look great! >>> >>> Let me know if you have any questions. >>> Thanks >>> >>> *Tim Thomas* >>> Head of Midwest & Canada Divisions | *TheKey* >>> Mobile: 514.591.9387 >>> [image: TheKey] >>> >> > > -- > Gayle Soulides > Midwest Intake Manager > *Please note my email has changed:* > gsoulides@TheKey.com > (224) 500-1925 > (847) 853-7777 > TheKey.com > [image: TheKey] > > --00000000000055d9b50625dc726a Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Got it Thank you, = On Fri, No= v 1, 2024 at 12:16=E2=80=AFPM Gayle Soulides < gsoulides@thekey.com > wrote: will do On= Fri, Nov 1, 2024 at 11:07=E2=80=AFAM Alysce Craig < alysce.craig@thekey.com > wr= ote: Got it! On Fri, Nov 1, 2024 at 11:58=E2= =80=AFAM Timothy Thomas < tt@thekey.com > wrote: Good morning, There is some added scrutiny on our client intention data in Salesforce. = More specifically, clients who are intended long term but become short term= . I'd like to make sure we're all aligned on a strategy here.=C2=A0= If someone pre= sents as needing LT and the family says my mom is resistant but we are goin= g to try, we should be identifying them as ST. The same goes for hospice an= d post hospitalization. In effect, if you=C2=A0have any concerns that the c= ase is challenging or at risk, please select ST. Should they become LT then= that makes us look great! Let me know if you have any questions. Thanks Tim Thomas Head of Midwest & Cana= da Divisions |=C2=A0 TheKey <div style=3D"font-family= :arial,sans-serif;color