--00000000000056a42b0625dc4132 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable will do On Fri, Nov 1, 2024 at 11:07=E2=80=AFAM Alysce Craig wrote: > Got it! > > > > On Fri, Nov 1, 2024 at 11:58=E2=80=AFAM Timothy Thomas wr= ote: > >> Good morning, >> >> There is some added scrutiny on our client intention data in Salesforce. >> More specifically, clients who are intended long term but become short >> term. I'd like to make sure we're all aligned on a strategy here. >> >> If someone presents as needing LT and the family says my mom is resistan= t >> but we are going to try, we should be identifying them as ST. The same g= oes >> for hospice and post hospitalization. In effect, if you have any concern= s >> that the case is challenging or at risk, please select ST. Should they >> become LT then that makes us look great! >> >> Let me know if you have any questions. >> Thanks >> >> *Tim Thomas* >> Head of Midwest & Canada Divisions | *TheKey* >> Mobile: 514.591.9387 >> [image: TheKey] >> > --=20 Gayle Soulides Midwest Intake Manager *Please note my email has changed:* gsoulides@TheKey.com (224) 500-1925 (847) 853-7777 TheKey.com [image: TheKey] --00000000000056a42b0625dc4132 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable will do On Fri, Nov 1, 2024 at 11:07=E2=80= =AFAM Alysce Craig < alysce.cr= aig@thekey.com > wrote: Got it! On Fri,= Nov 1, 2024 at 11:58=E2=80=AFAM Timothy Thomas < tt@thekey.com > wrote: Good morning, There is some added scrutiny on our client inten= tion data in Salesforce. More specifically, clients who are intended long t= erm but become short term. I'd like to make sure we're all aligned = on a strategy here.=C2=A0 If someone presents as needing LT and the family says my mom is = resistant but we are going to try, we should be identifying them as ST. The= same goes for hospice and post hospitalization. In effect, if you=C2=A0hav= e any concerns that the case is challenging or at risk, please select ST. S= hould they become LT then that makes us look great! Let me know if you have any questi= ons. Thanks Tim Thomas H= ead of Midwest & Canada Divisions |=C2=A0 TheKey Mobile: 514.591.= 9387 = = <span class=3D"gm