--0000000000008ecb62061912dd1c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Sure thing - added some time to the calendar. Thanks On Wed, May 22, 2024 at 2:58=E2=80=AFPM Steve Koyanagi wrote: > Can we schedule a quick call to discuss? > > Steve Koyanagi > Assistant General Counsel > * Please note my email has changed: * > skoyanagi@thekey.com > 650-722-6476 > TheKey.com > [image: TheKey] > > > On Wed, May 22, 2024 at 1:46=E2=80=AFPM Alexa Graziani > wrote: > >> Hi Steve, >> >> I'm pleased to say that we fixed the problem related to fraudulent click= s >> in our Montreal Google Account. >> >> However, we have not heard back from Google support and would like to >> submit a clear request for reimbursement for the fraudulent clicks. >> >> Can you please read over this letter >> our >> agency has drafted? Is there anything we can add to a legal perspective = to >> give the letter some weight? >> >> Sincerely, >> >> On Wed, May 15, 2024 at 8:40=E2=80=AFAM Alexa Graziani >> wrote: >> >>> Wow! Got it. I'll forward this on. Thank you! >>> >>> On Wed, May 15, 2024 at 6:23=E2=80=AFAM Phil Chanda >>> wrote: >>> >>>> In the period between the 1st March and 30th April, 15,782 unique IP >>>> addresses visited *www.homecareassistancemontreal.ca* >>>> . The vendor that hosts the >>>> site has exported the top 1000 based on the number of requests in the = csv >>>> file attached. >>>> >>>> On Fri, May 10, 2024 at 9:17=E2=80=AFPM Phil Chanda >>>> wrote: >>>> >>>>> See attached for the IPs for the last 7 days. Thanks. >>>>> >>>>> On Thu, May 9, 2024 at 8:23=E2=80=AFPM Alexa Graziani >>>>> wrote: >>>>> >>>>>> Thanks for letting me know! Whatever we have access to will be a goo= d >>>>>> start. >>>>>> >>>>>> On Thu, May 9, 2024 at 5:10=E2=80=AFPM Phil Chanda >>>>>> wrote: >>>>>> >>>>>>> Alexa, we have reached out to the vendor as it appears that we may >>>>>>> only have access to the last 7 days. I will let you know if we are= able to >>>>>>> fulfill your request. >>>>>>> >>>>>>> On Tue, May 7, 2024 at 3:54=E2=80=AFPM Phil Chanda >>>>>>> wrote: >>>>>>> >>>>>>>> We will put this into the queue and provide Marketing with a zip >>>>>>>> file by the end of week on what is feasible. >>>>>>>> >>>>>>>> On Tue, May 7, 2024 at 3:51=E2=80=AFPM Alexa Graziani >>>>>>>> wrote: >>>>>>>> >>>>>>>>> It's the Montreal English site. >>>>>>>>> >>>>>>>>> Thank you, >>>>>>>>> >>>>>>>>> On Tue, May 7, 2024 at 12:49=E2=80=AFPM Steve Koyanagi >>>>>>>> skoyanagi@thekey.com> wrote: >>>>>>>>> >>>>>>>>>> Approved >>>>>>>>>> >>>>>>>>>> On Tue, May 7, 2024 at 12:44=E2=80=AFPM Phil Chanda >>>>>>>>> phil.chanda@thekey.com> wrote: >>>>>>>>>> >>>>>>>>>>> Alexa, is the uptick that you are observing to the Montreal >>>>>>>>>>> English site or the Montreal French site? >>>>>>>>>>> >>>>>>>>>>> Steve/Terrence, we are unable to zero in by channel on the >>>>>>>>>>> server logs. If Legal approves this Marketing request, then we= will need >>>>>>>>>>> to provide *all* IP