Re: FFA Office List

From
Audra Williams <audraw@homecareassistance.com>
To
Jay Skypeck <jason.skypeck@thekey.com>
CC
Lauren McGraw <lmcgraw@thekey.com>, Angie Markwell <angie.markwell@thekey.com>, Kimberly Guerci <kguerci@homecareassistance.com>, Timothy Thomas <tt@homecareassistance.com>, Russell Gesher <rgesher@homecareassistance.com>
Date
Tue, 29 Mar 2022 12:12:10 -0400
Folder
INBOX
--00000000000080e5b005db5db1fd Content-Type: text/plain; charset="UTF-8" Hi Jay! I forwarded you an email that I believe has the directions for that. Best, On Tue, Mar 29, 2022 at 9:17 AM Jay Skypeck wrote: > Good morning, > We have the app here, does anyone know the best way to audit the > utilization of the app? > Some are noting difficulty with utilization ie clocking in/out etc. > > Jay Skypeck > *Regional Director Greater Boston* > > > *445 Washington StreetWellesley, MA 02482617.910.6922* > Jason.Skypeck@TheKey.com > > TheKey.com > [image: TheKey] > > > On Mon, Mar 28, 2022 at 4:18 PM Lauren McGraw wrote: > >> All of my offices are on the app. >> Lauren McGraw >> Regional Director of Operations >> *Please note my email has changed:* >> lmcgraw@TheKey.com >> (301) 639-8813 >> (301) 228-2200 >> TheKey.com >> [image: TheKey] >> >> >> On Mon, Mar 28, 2022 at 3:05 PM Angie Markwell >> wrote: >> >>> I would love to get everyone we can on the Caregiver APP so I need to >>> know who has it and who doesn't and if dont when can we and if you are on >>> it i want to know the % of usage. We need everyone on it so please start >>> digging. Ultimately everyone wins if we use the app. thanks >>> >>> ---------- Forwarded message --------- >>> From: Erica Smith >>> Date: Wed, Mar 23, 2022 at 6:37 PM >>> Subject: FFA Office List >>> To: Angie Markwell >>> >>> >>> Hi Angie, >>> >>> Could you please provide me with the offices you would like us to put on >>> the list for FFA? Doesn't need to be perfect, but if we go over a list with >>> Tad tomorrow, I want to have a location based list vs. 'All of Angie's >>> locations :)'. >>> >>> Copying the pre-reqs for getting on FFA below for awareness. >>> >>> Best, >>> Erica >>> >>> *Prerequisites to use FFA:* >>> >>> - Onboarded to SalesForce >>> - Onboarded to ClearCare >>> - ClearCare clean up (work with the FFA onboarding team to >>> complete) >>> - Onboarded to 8x8 >>> - On-Call uses 8x8 ring group after hours (FFA team helps set >>> this up if they aren't using it already, involves some training and a setup >>> tipsheet) >>> >>> >>> >>> >>> -- >>> Erica Smith >>> Head of Client Experience >>> * Please note my email has changed: * >>> erica@thekey.com >>> 626-483-5698 >>> TheKey.com >>> [image: TheKey] >>> >> -- Audra Williams Director of Business Support *Please note my email has changed:* audraw@TheKey.com (425) 757-7027 TheKey.com [image: TheKey] --00000000000080e5b005db5db1fd Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Jay! I forwarded you an email that I believe has the direc= tions for that.=C2=A0=C2=A0 Best, On Tue, Mar 29, 2022 at 9:17 AM J= ay Skypeck &lt; jason.skypeck@th= ekey.com &gt; wrote: Good morning, We have the app here, does anyon= e know the best way to audit the utilization of the app? Some are= noting difficulty with utilization ie clocking in/out etc. Jay Skypeck Regional Director G= reater Boston

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