Yes thank you. Within those instructions it refers to the Analytics
reports I am looking for to determine engagement percentages, however the
reports do not work.
Angie there may be work in progress on this? This will give us our rate of
utilization by region.
Jay Skypeck
*Regional Director Greater Boston*
*445 Washington StreetWellesley, MA 02482617.910.6922*
Jason.Skypeck@TheKey.com
TheKey.com <https://www.thekey.com/>
[image: TheKey] <https://homecareassistance.com/>
On Tue, Mar 29, 2022 at 12:12 PM Audra Williams <
audraw@homecareassistance.com> wrote:
> Hi Jay!
>
> I forwarded you an email that I believe has the directions for that.
>
> Best,
>
> On Tue, Mar 29, 2022 at 9:17 AM Jay Skypeck <jason.skypeck@thekey.com>
> wrote:
>
>> Good morning,
>> We have the app here, does anyone know the best way to audit the
>> utilization of the app?
>> Some are noting difficulty with utilization ie clocking in/out etc.
>>
>> Jay Skypeck
>> *Regional Director Greater Boston*
>>
>>
>> *445 Washington StreetWellesley, MA 02482617.910.6922*
>> Jason.Skypeck@TheKey.com
>>
>> TheKey.com <https://www.thekey.com/>
>> [image: TheKey] <https://homecareassistance.com/>
>>
>>
>> On Mon, Mar 28, 2022 at 4:18 PM Lauren McGraw <lmcgraw@thekey.com> wrote:
>>
>>> All of my offices are on the app.
>>> Lauren McGraw
>>> Regional Director of Operations
>>> *Please note my email has changed:*
>>> lmcgraw@TheKey.com <Lauren.McGraw@TheKey.com>
>>> (301) 639-8813
>>> (301) 228-2200
>>> TheKey.com <https://www.thekey.com/>
>>> [image: TheKey] <https://homecareassistance.com/>
>>>
>>>
>>> On Mon, Mar 28, 2022 at 3:05 PM Angie Markwell <
>>> angie.markwell@thekey.com> wrote:
>>>
>>>> I would love to get everyone we can on the Caregiver APP so I need to
>>>> know who has it and who doesn't and if dont when can we and if you are on
>>>> it i want to know the % of usage. We need everyone on it so please start
>>>> digging. Ultimately everyone wins if we use the app. thanks
>>>>
>>>> ---------- Forwarded message ---------
>>>> From: Erica Smith <erica@thekey.com>
>>>> Date: Wed, Mar 23, 2022 at 6:37 PM
>>>> Subject: FFA Office List
>>>> To: Angie Markwell <angie.markwell@homecareassistance.com>
>>>>
>>>>
>>>> Hi Angie,
>>>>
>>>> Could you please provide me with the offices you would like us to put
>>>> on the list for FFA? Doesn't need to be perfect, but if we go over a list
>>>> with Tad tomorrow, I want to have a location based list vs. 'All of Angie's
>>>> locations :)'.
>>>>
>>>> Copying the pre-reqs for getting on FFA below for awareness.
>>>>
>>>> Best,
>>>> Erica
>>>>
>>>> *Prerequisites to use FFA:*
>>>>
>>>> - Onboarded to SalesForce
>>>> - Onboarded to ClearCare
>>>> - ClearCare clean up (work with the FFA onboarding team to
>>>> complete)
>>>> - Onboarded to 8x8
>>>> - On-Call uses 8x8 ring group after hours (FFA team helps set
>>>> this up if they aren't using it already, involves some training and a setup
>>>> tipsheet)
>>>>
>>>>
>>>>
>>>>
>>>> --
>>>> Erica Smith
>>>> Head of Client Experience
>>>> * Please note my email has changed: *
>>>> erica@thekey.com <https://brand.thekey.com/esg/erica@thekey.com>
>>>> 626-483-5698
>>>> TheKey.com <https://www.thekey.com/>
>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>
>>>
>
> --
> Audra Williams
> Director of Business Support
> *Please note my email has changed:*
> audraw@TheKey.com <https://brand.thekey.com/esg/Audra.Williams@TheKey.com>
> (425) 757-7027
> TheKey.com <https://www.thekey.com/>
> [image: TheKey] <https://homecareassistance.com/>
>