--000000000000fa73d405f0471299 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks so much for sharing! This is wonderful and great work to you and the team! Starting in the new year the SQ team will be focusing on shoutouts pushed through our workplace page. To give us a head start, would you be willing to share this on there? I think it goes a long way hearing directly from the leaders. On Tue, Dec 20, 2022 at 10:53 AM Cheryl Cartwright wrote: > I just wanted to share with you some feedback from a long term client tha= t > passed away recently. It=E2=80=99s pretty rare we get the good feedback s= o I > thought you both might want to see it. > > ---------- Forwarded message --------- > From: Lourdes DaCosta > Date: Mon, Dec 19, 2022 at 8:08 PM > Subject: Maria DaCosta > To: > CC: Alice Tamburro , Sydney Liu sydney.liu@thekey.com>, Taylor > > > Dear Cheryl, > > On behalf of my family, I=E2=80=99m reaching out to thank you and your ag= ency for > the care that our mother, Maria, received over the last 14 months. Wanda > was a blessing to our mom, and to us, in what was the last chapter in her > life. I=E2=80=99ve already let Wanda know this, but wanted you to know ho= w much we > appreciated her care, diligence, trustworthiness, judgement and comfort t= o > our mom. Our mom affectionately referred to her as her friend and they > shared a special bond. She knew how to balance letting our mom feel > independent and being cared for at the same time. She gave us helpful > updates when we called every day and we felt she had our mom=E2=80=99s be= st > interest in mind at at heart at all times. > > Taylor was also great at checking in with us and replying to our question= s > over the many months when she was the case coordinator. > > I=E2=80=99ve already referred your agency to a couple of friends and will= happily > do so in the future. > > Take care, > Lourdes > > -- > *Cheryl Cartwright* > *Regional, Client Success, Canada * > Home Care Assistance > Office: 416-488-8777 > Toronto, ON (EST) > torontohomecareassistance.ca > --- > Read Our Testimonials > Join Our Newsletter > > We Are Hiring! > > Champions of Longevity > ccartwright@homecareassistance.com > --000000000000fa73d405f0471299 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks so much for sharing! This is wonderful and great wo= rk to you and the team!=C2=A0 Starting in the new year t= he SQ team will be focusing on shoutouts pushed through our workplace page.= To give us a head start, would you be willing to share this on there? I th= ink it goes a long way hearing directly from the leaders. On Tue, Dec = 20, 2022 at 10:53 AM Cheryl Cartwright < ccartwright@thekey.com > wrote: I just wanted to share w= ith you some feedback from a long term client that passed away recently. It= =E2=80=99s pretty rare we get the good feedback so I thought you both might= want to see it.=C2=A0 ---------- Forwarded message