--0000000000004cd69405d39bdc33 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks, Audra! I must reach out to Bamboo. Something is happening to Tim=E2=80=99s profile (consultant/father). I=E2=80=99ll keep this thread posted. *EEID* *Name* *Role* *HCA email Address* *Bamboo* 101261 Tim (Tim) Thomas GM-Consultant tt@homecareassistance.com JLA is sending a ticket to bamboo; something is preventing me from updating this profile=E2=80=99s HCA work email address. 101262 Timothy Thomas GM-Full Time tthomas@homecareassistance.com Bamboo profile is correct and reflects the correct work email address. *Jennifer Allen* *Director of Human Resources* Home Care Assistance Office: 858.381.0731 *From:* Audra Williams *Sent:* Monday, December 20, 2021 2:46 PM *To:* Gabriel La *Cc:* Timothy Thomas ; Jennifer Allen *Subject:* Re: HCA Calgary - Workplace Access I just had this corrected because it was affecting productivity. tt@homecareassistance.com is full time. His father, tthomas@homecareassistance.com is a contractor. Thank you! *From:* Gabriel La it@homecareassistance.com *Sent:* Monday, December 20, 2021 2:39 PM *To:* Timothy Thomas tt@homecareassistance.com; Jennifer Allen jallen@homecareassistance.com *Subject:* Re: HCA Calgary - Workplace Access Hi Jennifer, I was trying to update Tim's proper profile to have his tt@homecareassistance.com but it shows in use somewhere else. I may need to you assist me in doing the proper swaps so his profile can be created without a problem. Let me know if you need more details. Thanks, On Mon, Dec 20, 2021 at 2:26 PM Gabriel La wrote: Got it. When you get a moment can you give me a ring? I want to ensure I update the right profile as one is showing as a contractor and the other full time. Also looping in Jennifer Allen so she is aware we are working on this change. On Mon, Dec 20, 2021 at 5:19 PM Timothy Thomas wrote: Thats my fathers account. I=E2=80=99m tt@homecareassistance.com Apologies for the confusion. Timothy. On Mon, Dec 20, 2021 at 5:14 PM Gabriel La wrote: Hi Timothy, Which profile is yours in BambooHR? I noticed one of the Timothy profiles has tthomas@homecareassistance.com while the other is blank. I need to update your account properly for this to work. On Mon, Dec 20, 2021 at 9:17 AM Timothy Thomas wrote: Hi Gabriel, I'm still unable to access. I've cleared my cache as well and still no luck. Here's what I'm getting: You can't sign in with this email address. Your company isn't allowing anyone else to join Workplace right now. Contact your Workplace representative for details. On Fri, Dec 17, 2021 at 12:02 AM Gabriel La wrote: Hi Tim, Are you okay now? I see your account claimed as of yesterday. Same with Chuck. On Mon, Dec 13, 2021 at 10:13 AM Timothy Thomas wrote: Hi Gabriel, I'm still unable to access it. Thanks, Tim On Tue, Dec 7, 2021 at 2:54 PM Gabriel La wrote= : Tim and Chuck, please try again in 30 minutes. On Tue, Dec 7, 2021 at 2:30 PM Megan Heinen wrote: