Re: Pioneer cheque missing

From
Poulami Shah <poulami.shah@thekey.com>
To
Cheryl Cartwright <ccartwright@thekey.com>
CC
Gerard Draetta <gerard.draetta@thekey.com>, Michelle Hudgins <michelle.hudgins@thekey.com>, Timothy Thomas <tt@thekey.com>, Sam Naffaa <hcao.accounting@thekey.com>, Allison Brennan <allison.brennan@thekey.com>
Date
Wed, 23 Aug 2023 15:25:52 -0400
Folder
INBOX
--000000000000fe34b106039c14b0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Cheryl, I never open the envelopes of checks that come from Waterloo, Allison takes a picture and emails to Sam and then I hand over the closed checks. I will double check the office and the mailbox tomorrow and keep you all posted. *Best regards* *Pauli Shah* *Client Success Manager* *Direct: 289-412-1441* *Office: 905-337-1200* TheKey.ca [image: TheKey] On Wed, Aug 23, 2023 at 2:59=E2=80=AFPM Cheryl Cartwright wrote: > Good Afternoon Everyone, > > As most of you know we are missing a cheque from Youth Pioneer Services > here in Ontario. Until very recently, cheques were having to be passed in= to > many hands in order to get them cashed which has now been rectified. That > said, this one cheque from July was seemingly received by Allison and > mailed to the Oakville office with a number of other cheques. The process > has been to have Allison take pictures of what she is mailing and to send > those pictures to Sam so he can compare. Allison no longer has the photos > from July and I was hoping maybe Sam had that email or copies of those > photos. > > Pauli is going to check the Oakville office again tomorrow to make sure > nothing is there but it would be unlikely as Allison would not have maile= d > a single cheque and everything else has been deposited. It would make sen= se > for Allison, Pauli and Sam to all double check they don't have it before = we > ask for a stop payment. > > The last resort if we can't find it is to just own it. "There have been a > lot of changes recently....we are so sorry..." A stop payment needs to be > made and we will pay for that and reduce the amount by "x" percentage for > your trouble. > > Can we all touch base tomorrow so we can learn if it has been found and > decide on next steps. > > Thanks everyone, > > Cheryl > --000000000000fe34b106039c14b0 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Cheryl, I never open the envelopes o= f checks that come from Waterloo, Allison takes a picture and emails to Sam= and then I hand over the closed checks. I will double check the office and= the mailbox tomorrow and keep you all posted. Best regards Pauli Shah Client Success Manager Direct: 289-412-1441 Office: 905-337-1200 TheKey.ca =C2=A0=C2=A0 = = <span style=3D

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