--0000000000007d0cb905eec62834 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Ali, I received the following message from the nursing home after the updated invoice was sent: "I received the correction of the invoice from Lacordaire and they corrected the hours but not the time, they continued to charge 8 hours anyway. It will not pass to the residence that I charge full hours if the employees arrive late, in short, I returned an email with the hours to be corrected ... Could you please explain to them that they have to charge for the time done only? Thank you!" *On that same subject, I was just told the shift on November 27th was from 7AM to 3PM if that can be corrected as well.* Thank you and sorry for the confusion, On Wed, Nov 30, 2022 at 11:59 AM Ali Malik wrote: > Hey Joey, > > I have adjusted the invoice and resent it to them. They should now have > updated invoice with above adjustments. > > thank you, > > On Wed, Nov 30, 2022 at 11:40 AM Joey Taylor joey.taylor@homecareassistance.com> wrote: > >> Good Morning Ali, >> >> We had an issue with the billing last week for Place Lacordiare. The hom= e >> just advised us our employee was late on 3 shifts. >> >> 21st of November: 3:20PM to 11PM Maria Morka >> >> 23rd of November: 7:20AM to 3PM Maria Morka >> >> 25th of November: 7:30AM to 3PM Maria Morka >> >> If we can make the corrections and resend the invoice, please? >> >> Thank you, >> >> *Joey Taylor* >> *Regional Care Solutions Manager/Directeur r=C3=A9gional des solutions d= e >> soins* >> Home Care Assistance/Soins =C3=A0 domicile >> Office: 514-907-5065 >> Fax: 514-221-4265 >> 4464 Ste Catherine West >> Westmount, QC, H3Z1R7 >> HomeCareAssistanceMontreal.ca >> >> Read Our Testimonials >> >> We Are Hiring! >> >> >> Champions of Longevity >> > > > -- > *Ali Malik* > Manager - Financial Operations > > --=20 *Joey Taylor* *Regional Care Solutions Manager/Directeur r=C3=A9gional des solutions de s= oins* Home Care Assistance/Soins =C3=A0 domicile Office: 514-907-5065 Fax: 514-221-4265 4464 Ste Catherine West Westmount, QC, H3Z1R7 HomeCareAssistanceMontreal.ca Read Our Testimonials We Are Hiring! Champions of Longevity --0000000000007d0cb905eec62834 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Ali, I received=C2=A0the following m= essage from the nursing home after the=C2=A0updated invoice was sent: "I received the correction of the invoice from Lacordaire and they c= orrected the hours but not the time, they continued to charge 8 hours anywa= y. =C2=A0It will not pass to the residence that I charge full hours if t= he employees arrive late, in short, I returned an email with the hours to b= e corrected ... Could you please explain to them that they have to charg= e for the time done only? Thank you!" On that same subjec= t, I was just told=C2=A0the shift on November 27th was from 7AM to 3PM if t= hat can be corrected as well. Thank you and sorry fo