--00000000000014f08505eec67501 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Joey, I'm confused as to what else they are looking for? The invoice was adjusted based on the late check ins with the addition to the amounts. They can calculate that the total amount on each booking should reflect hours worked. Is there anything specific they are wanting? thank you, On Thu, Dec 1, 2022 at 10:48 AM Joey Taylor wrote: > Hi Ali, > > I received the following message from the nursing home after the updated > invoice was sent: > > "I received the correction of the invoice from Lacordaire and they > corrected the hours but not the time, they continued to charge 8 hours > anyway. > It will not pass to the residence that I charge full hours if the > employees arrive late, in short, I returned an email with the hours to be > corrected ... > Could you please explain to them that they have to charge for the time > done only? > Thank you!" > > *On that same subject, I was just told the shift on November 27th was fro= m > 7AM to 3PM if that can be corrected as well.* > > Thank you and sorry for the confusion, > > > > On Wed, Nov 30, 2022 at 11:59 AM Ali Malik wrote: > >> Hey Joey, >> >> I have adjusted the invoice and resent it to them. They should now have >> updated invoice with above adjustments. >> >> thank you, >> >> On Wed, Nov 30, 2022 at 11:40 AM Joey Taylor > joey.taylor@homecareassistance.com> wrote: >> >>> Good Morning Ali, >>> >>> We had an issue with the billing last week for Place Lacordiare. The >>> home just advised us our employee was late on 3 shifts. >>> >>> 21st of November: 3:20PM to 11PM Maria Morka >>> >>> 23rd of November: 7:20AM to 3PM Maria Morka >>> >>> 25th of November: 7:30AM to 3PM Maria Morka >>> >>> If we can make the corrections and resend the invoice, please? >>> >>> Thank you, >>> >>> *Joey Taylor* >>> *Regional Care Solutions Manager/Directeur r=C3=A9gional des solutions = de >>> soins* >>> Home Care Assistance/Soins =C3=A0 domicile >>> Office: 514-907-5065 >>> Fax: 514-221-4265 >>> 4464 Ste Catherine West >>> Westmount, QC, H3Z1R7 >>> HomeCareAssistanceMontreal.ca >>> >>> Read Our Testimonials >>> >>> We Are Hiring! >>> >>> >>> Champions of Longevity >>> >> >> >> -- >> *Ali Malik* >> Manager - Financial Operations >> >> > > -- > *Joey Taylor* > *Regional Care Solutions Manager/Directeur r=C3=A9gional des solutions de= soins* > Home Care Assistance/Soins =C3=A0 domicile > Office: 514-907-5065 > Fax: 514-221-4265 > 4464 Ste Catherine West > Westmount, QC, H3Z1R7 > HomeCareAssistanceMontreal.ca > > Read Our Testimonials > > We Are Hiring! > > > Champions of Longevity > --=20 *Ali Malik* Manager - Financial Operations --00000000000014f08505eec67501 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Joey, I'm confused as to what el= se they are looking for? The invoice was adjusted based on the late check i= ns=C2=A0with the addition to the amounts. Th