--00000000000088b996062fc5eb54 Content-Type: multipart/alternative; boundary="00000000000088b994062fc5eb53" --00000000000088b994062fc5eb53 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I understand the concern but we can manage this easily at the local level. The client mailed checks with their past provider and due to variations at the usps checks arrived at different intervals causing phone calls from AP etc. The payer works 1 mile from our office and will hand deliver the checks. We will mail them same day so there would be no delay. We double checked and they said it=E2=80=99s a deal breaker to do it any other way. *Will Reid* Partner | TheKey Mobile: 513.707.2304 On Fri, Mar 7, 2025 at 11:02=E2=80=AFAM Laszlo Kovacs wrote: > I understand the request to pay via check, but can we just get the client > to mail it to our lockbox? In the event that Laura wins the lottery and > leaves TK, this suggested process isn=E2=80=99t optimal=E2=80=A6 > > > > *From:* Timothy Thomas > *Sent:* Friday, March 7, 2025 9:34 AM > *To:* Will Reid > *Cc:* Laura Horval ; Sophia Jantz ; > laszlo.kovacs@thekey.com > *Subject:* Re: New Client with Guardian - Kenwood Ohio - [#1070596] > > > > Approved > > > > On Thu, Mar 6, 2025 at 8:04=E2=80=AFPM Will Reid wrote= : > > I absolutely approve this. > > > > Thanks > > > > *Will Reid* > > Partner | *TheKey* > > Mobile: 513.707.2304 > > > > [image: Image removed by sender.] > > > > > > > > On Thu, Mar 6, 2025 at 1:57=E2=80=AFPM Laura Horval = wrote: > > The client's name is Caroline McGabe. I will loop Will Reid in as well. > Thank you! > > > > On Thu, Mar 6, 2025 at 1:53=E2=80=AFPM Sophia Jantz = wrote: > > Hi Laura, > > > > Good afternoon. May you please provide the name of the client. Also we > need to obtain approval from both Tim Thomas and Laszlo Kovacs to receive > checks and not have the client on auto pay. I have included them in the > email for approval. Thank you! > > > > > > Respectfully, > > > > *Sophia Jantz* > > Client Support Specialist II| *TheKey* > > Phone: 866-226-1702 > > billing@thekey.com > > > > [image: Image removed by sender.] > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > On Wed, 5 Mar at 1:56 PM , Laura Horval wrote: > > Good Afternoon, > > > > We have a new client starting this Friday who will have to send a weekly > check for services due to going through the court system for approval. Th= ey > have been doing this with another agency but are switching to us. Payment > has not been an issue thus far. > > > > Can you please let me know where I should send the check after they > deliver it every Friday? > > > > *Laura Horval MSW LSW * > > > > General Manager | *TheKey* > > Office: 513-891-2273 > > Mobile: 513-535-0558 > > > > *Aging Life Care Professional=E2=84=A2; CDP=C2=AE* > > *PAC=C2=AE Consultant; **PAC=C2=AE Coach* > > *Please note my email has changed: * > > lhorval@thekey.com > > *TheKey.com * > > *Please review us on Facebook o