--Apple-Mail-4C065BEF-2B91-40C8-9503-21BE68F30FD3 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Thank you so much, have a good weekend. = Maria Licoudis RN Care Manager= mlicoudis@homecareassistance.com Office:= 514-907-5065 On Feb 24, 2023, at 1:39 PM, Ali Malik <ali.malik@thekey.com>= ; wrote: =EF=BB=BF Perfect thank you, I will go ahead and do that On Fri, Feb 24, 2023 at 1:38 PM Maria Licoudis < mlicoudis@homecareassistance.com > wrote: = Hello Ali, The daughter Annie told us that she was given 1= 9.5 hours per week by the CLSC for cheque emplois. Caregiver Terence Asong t= ook the cheque emplois hours. For the week of January 30, 20= 23, Terence worked 12 hours. For the week of February 6, 202= 3, Terence worked 24 hours. I guess she wants to add the 4 hours to the Fe= bruary 6 week. It=E2=80=99s fine with me Ali. Than= k you, let me know if it=E2=80=99s resolved. Best, Maria = Maria Licoudis RN Care Manager mlico= udis@homecareassistance.com Office:514-907-5065= On= Feb 24, 2023, at 1:33 PM, Ali Malik < ali.malik@thekey.com > wrote: =EF=BB=BF Hi Team, Client was confused with the check emploi= hours. She is saying its an additional 4 hrs on top of the 19.5 hours we ad= ded. She was a little frustrated but I assured her we will get to the bottom= of this and I will talk to the ops team to figure it out. I'm confirming that it's okay to go ahead and add the additional&nbs= p;4hrs cheque emploi credit and resend the invoice to the client? = Please let me know. thank you, = -- Ali Mali= k Manager - Financial Operations -- Ali Malik Manager - Financial Operations = = --Apple-Mail-4C065BEF-2B91-40C8-9503-21BE68F30FD3--